Sanctuary Chief’s Camp

Sanctuary Chief's Camp is located on Chief's Island, one of the many islands created by the seasonal floodwaters of the Okavango. The island was named after Chief Moremi, the hereditary king of the area who used the lands as his royal hunting grounds. The...

Xakanaxa Camp

As passionate custodians of one of Botswana's original safari camps, the owners of Xakanaxa Camp (pronounced Ka-ka-na-ka) have mindfully created an authentic bush camp that blends harmoniously with nature, whilst providing guests with exceptional comforts...

Zarafa Camp

Zarafa Camp overlooks the Zibadianja Lagoon - the source of the world-famous Savute Channel. Zarafa Camp evokes a sense of old-style safari with its four large, luxuriously appointed double or twin 'marquis style' tents. Hosting a maximum of eight guests, the emphasis...

San Camp

San Camp is situated on the edge of the vast and mysterious Makgadikgadi Salt Pans, the remnant of an extinct super lake that once covered most of Botswana. Turn 360° and nothing crosses the eye but the bowl of the sky. This is God's own minimalism....

Eagle Island Camp

Eagle Island Camp in Botswana’s Okavango Delta is the ultimate luxury safari paradise. Situated on remote Xaxaba island among a web of waterways and lush vegetation, it overlooks a lagoon that attracts a breathtaking variety of big game and exotic birds. Explore the...

Abu Camp

Abu Camp offers a rare African experience that showcases the magnificent wildlife and landscape of the Okavango Delta; a safari that will transform your perceptions of elephants, wilderness, and life itself. As a guest of Abu Camp, you are invited to walk with and...

Jack’s Camp

While on a trapping expedition in the Makgadikgadi Pans during the 60's, Jack Bousfield stumbled upon a site that so captured his imagination, he set up camp under an acacia with the unshakeable expectation that others would feel the same... The choice of such...

Little Vumbura

Little Vumbura Camp is situated on an island in a private concession in the northern reaches of the Okavango Delta, in the same region as its sister camp, Vumbura Plains. Little Vumbura Camp is a beautiful six-roomed tented camp shaded by the canopy of an...

Jao Camp

Jao Camp is located on a large, remote island in a private concession in Botswana, bordering the Moremi Game Reserve in the heart of the Okavango Delta. With varied habitats ranging from waterways and lagoons to dry Kalahari grasslands and open...

Little Mombo

Little Mombo Camp is situated on Mombo Island, adjoining the northern tip of Chief's Island within the Moremi Game Reserve in the Okavango Delta, northern Botswana. It is a smaller and more intimate camp than its sister, Mombo Camp, to which it is...

About Botswana

This land-locked country lies north of South Africa and is sandwiched between Zimbabwe to the east and Namibia to the west. Zambia and Angola form its northern borders. Due to its geographical layout, Botswana meets three of its neighbours at a single point mid stream in the great Zambezi River.

85% of this country is covered in arid to semi-arid desert, the Kalahari, although when the rains come, it becomes very fertile and supports many wonderful game reserves. Springbok, hartebeest, lion, giraffe and the cheeky meerkat amongst many other species are to be found here in the world’s second largest protected reserve.

April to October (Botswana’s winter and spring) is often the best time for tourists to visit this beautiful country, as the game is easier to find as it congregates around the waterholes. Elephant are to be found throughout the day, whilst lion can be found at daybreak when it is not too hot. The days although still quite warm in winter, are noticeably cooler and the nights can produce quite a chill with a frost.

For those who like birdwatching, a trip to the beautiful Makgadikgadi and Nxai Pans National Parks provide breathtaking scenes as huge flocks of pink flamingo strut through the water and other migratory birds wheel and land. A pair of good binoculars is a must here!

San Camp

San Camp

San Camp is situated on the edge of the vast and mysterious Makgadikgadi Salt Pans, the remnant of an extinct super lake that once covered most of Botswana. Turn 360° and nothing crosses the eye but the bowl of the sky. This is God's own minimalism....

read more
Mombo Camp

Mombo Camp

Mombo Camp is located in the Mombo Concession on the northern tip of Chief's Island within the Moremi Game Reserve in the Okavango Delta, Botswana. This area boasts enormous concentrations of plains game and predators - providing arguably the best big game...

read more
Little Vumbura

Little Vumbura

Little Vumbura Camp is situated on an island in a private concession in the northern reaches of the Okavango Delta, in the same region as its sister camp, Vumbura Plains. Little Vumbura Camp is a beautiful six-roomed tented camp shaded by the canopy of an...

read more
Little Mombo

Little Mombo

Little Mombo Camp is situated on Mombo Island, adjoining the northern tip of Chief's Island within the Moremi Game Reserve in the Okavango Delta, northern Botswana. It is a smaller and more intimate camp than its sister, Mombo Camp, to which it is...

read more
Kings Pool Camp

Kings Pool Camp

Kings Pool Camp is located in the Linyanti Wildlife Reserve, a vast private concession in the northern part of Botswana, on the western boundary of Chobe National Park. The accommodation here is luxurious, the wildlife spectacular. Kings Pool Camp...

read more
Jao Camp

Jao Camp

Jao Camp is located on a large, remote island in a private concession in Botswana, bordering the Moremi Game Reserve in the heart of the Okavango Delta. With varied habitats ranging from waterways and lagoons to dry Kalahari grasslands and open...

read more
Jack’s Camp

Jack’s Camp

While on a trapping expedition in the Makgadikgadi Pans during the 60's, Jack Bousfield stumbled upon a site that so captured his imagination, he set up camp under an acacia with the unshakeable expectation that others would feel the same... The choice of such...

read more
Eagle Island Camp

Eagle Island Camp

Eagle Island Camp in Botswana’s Okavango Delta is the ultimate luxury safari paradise. Situated on remote Xaxaba island among a web of waterways and lush vegetation, it overlooks a lagoon that attracts a breathtaking variety of big game and exotic birds. Explore the...

read more
Abu Camp

Abu Camp

Abu Camp offers a rare African experience that showcases the magnificent wildlife and landscape of the Okavango Delta; a safari that will transform your perceptions of elephants, wilderness, and life itself. As a guest of Abu Camp, you are invited to walk with and...

read more
Zarafa Camp

Zarafa Camp

Zarafa Camp overlooks the Zibadianja Lagoon - the source of the world-famous Savute Channel. Zarafa Camp evokes a sense of old-style safari with its four large, luxuriously appointed double or twin 'marquis style' tents. Hosting a maximum of eight guests, the emphasis...

read more
Xakanaxa Camp

Xakanaxa Camp

As passionate custodians of one of Botswana's original safari camps, the owners of Xakanaxa Camp (pronounced Ka-ka-na-ka) have mindfully created an authentic bush camp that blends harmoniously with nature, whilst providing guests with exceptional comforts...

read more
Vumbura Plains

Vumbura Plains

Vumbura Plains Camp is a luxury camp situated in a private concession in the extreme north of the Okavango Delta. The concession, which is leased from the neighbouring community, includes a wide variety of habitats, diverse wildlife and an enormous...

read more
Sanctuary Chief’s Camp

Sanctuary Chief’s Camp

Sanctuary Chief's Camp is located on Chief's Island, one of the many islands created by the seasonal floodwaters of the Okavango. The island was named after Chief Moremi, the hereditary king of the area who used the lands as his royal hunting grounds. The...

read more
Sanctuary Baines’ Camp

Sanctuary Baines’ Camp

Sanctuary Baines' Camp is located on a huge private concession bordering the Moremi Game Reserve in the Okavango Delta, home to some of the most spectacular wildlife on Earth. This is Sanctuary's smallest and most intimate camp, with only five luxurious...

read more

OPENING HOURS
MON – FRI    9:00 AM – 5.30 PM 
SAT               10:00 AM – 1:00 PM 
SUN              CLOSED

CONTACTING SUBLIME HAS NEVER BEEN SO EASY.

TEL: 01753 653 646

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Terms & Conditions

1. CONTRACT AND FINANCIAL PROTECTION

Your contract is with Sublime Travel Limited of 591 East Side Complex, Pinewood Studios, Iver, Bucks, SL0 0NH, referred to as “we” in this contract. Sublime Travel are holders of Civil Aviation Authority ATOL License No 9557, which will ensure that your money is refunded or you are repatriated in the unlikely event of our insolvency. A binding contract is only entered into when we issue a confirmation invoice after we have received your completed booking form and deposit. By signing the booking form and making a booking you accept that you have the authority to bind all members of your party to those terms and conditions. It is essential that you check the travel details on the confirmation invoice and inform us immediately of any errors.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

2. PAYMENT FOR YOUR HOLIDAY

A non-refundable deposit of £500 or 10% (whichever is greater) per person is required at the time of booking. We reserve the right to vary the deposit as appropriate. The balance is due 10 weeks prior to departure. If the booking is made less than 10 weeks before departure, the full amount is due on booking. If the balance is not paid on time, we shall cancel your booking and retain your deposit. Final travel documents will usually be sent out approximately 2 weeks before departure. All money paid to a travel agent will be held by the agent on our behalf. Payment must be in the currency of the invoice and you are responsible for bank charges.

3. INFORMATION

Whilst we make every effort to ensure that the information on our website is as accurate as possible and is updated on a regular basis, we reserve the right to make changes to the website and any information it contains. You will be informed of any material changes before booking. 

4. AMENDMENT AND CANCELLATION BY YOU

(A) AMENDMENT

We will do our best to assist you in altering your arrangements after booking but cannot guarantee this will be possible. If alterations can be made you will be responsible for all extra charges and costs and we will charge £50 per person administration fee, plus any applicable charges levied by our suppliers. We also reserve the right to treat any amendment less than 10 weeks prior to departure as a cancellation and apply the cancellation charges set out below. If you are prevented from taking your holiday for reasons beyond your control, you may transfer your booking to a person acceptable to us and who fulfils any conditions that may apply to the holiday. Any replacement accepted by us will be bound by this contract and will be jointly and severally responsible with you for payment. We reserve the right to charge an administration fee of £50 per person for such a transfer; in addition, airlines may also impose a re-booking fee.

(B) CANCELLATION

All cancellations must be made in writing by the person who made the booking and are effective on the day we receive it. As we incur substantial costs and losses on a cancellation, we will apply the following cancellation charges:

Number of days prior to departure

 

Cancellation charge* 

Up to 70 days

 

forfeit deposit

69 – 43 days

 

20%

42 – 22 days

 

40%

21 – 11 days

 

50%

10 – 4 days

 

75%

3 or less

 

100%

 

 

*Cancellation charge as percentage of total holiday price when cancellation notice received

**In the event that an airline or hotels cancellation policy is greater than ours, extra charges will be incurred

If we are able to recover any of our losses from our suppliers, we will refund those to you subject to a reasonable administration fee.

5. AMENDMENT AND CANCELLATION BY US

(A) AMENDMENTS

It is occasionally necessary for us to make changes to advertised products and services as described in Clause 3 and we reserve the right to make those changes. In exceptional circumstances we may have to modify your holiday after booking.  If the change is minor, we will do our best to notify you in advance but are not obliged to do so and no compensation is payable. If the change is material (for example, a change of flight time by more than 12 hours, change of destination or to a lower standard of accommodation), we will notify you as soon as practically possible and offer you the choice of (i) accepting alternative arrangements or (ii) arranging an alternative holiday with us or (iii) cancelling your holiday. Whichever option you choose we will pay you compensation unless the change has been caused by force majeure or low bookings as defined below.

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 0

 

£70

 

(B) CHANGES DURING THE HOLIDAY

If we are unable to provide a significant proportion of your holiday whilst you are away, suitable alternative arrangements will be made for you at no extra cost or, alternatively, you will be returned to your point of departure and given a pro-rata refund for any part of the holiday not received. This does not apply to minor changes in your accommodation, itinerary or transportation.

(C) CANCELLATION BY US

Whilst we hope we will never have to cancel your holiday, this does very occasionally happen and we reserve the right to do so. We will do our best to offer alternative arrangements of a comparable or better standard, together with a price refund if appropriate, or will give you a full and prompt refund. In addition we offer compensation on the following scale:

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 7

 

£70

6 – 0

 

£150

(D) FORCE MAJEURE

Compensation or refunds will not be payable in any cases where an amendment, change or cancellation is due to “force majeure”, being unusual or unforeseeable events or circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid. These include, but are not limited to, war, threat of war, riot, civil disturbance or strife, terrorist activity (actual or threatened), industrial disputes, technical or maintenance problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions, levels of water in rivers, closure of airports, changes of schedules or operational decisions of transport providers.

(E) LOW BOOKINGS

Compensation is not payable if a holiday or tour does not take place because a required minimum number of passengers to enable the holiday or tour to take place has not been reached and you were informed of that requirement at the time of booking.

6. PRICES

All prices advertised or quoted are subject to change, up or down, until the booking is concluded. After that, we will only increase the price in limited circumstances to reflect increases in transportation costs (including fuel and airfares), dues, taxes (including VAT), fees chargeable for services (including landing taxes and embarkation and disembarkation and security fees at airports), Government action or exchange rate variation. If the surcharge would increase the cost of your holiday by 10% or more, you may cancel and receive a full refund (except insurance premiums). We will, in any event, absorb the first 2% of any increase. No surcharges will be made within 30 days of departure. As we have a very diverse range of products purchased at different times, we will inform you of the purchasing exchange rate if any surcharge is due to adverse currency fluctuation.

7. OUR RESPONSIBILITY TO YOU

We take care to ensure that all involved in the preparation and supply of your holiday maintain the highest standards.

(a) We will pay reasonable compensation (subject to (c) below) if the product supplied to you is not of the standard described or contracted for by you. This compensation will be limited (except in the case of death or injury) to no more than three times the holiday cost attributable to the complaint.

(b) If you suffer death or personal injury as a result of any part of your holiday contract, we will (subject to (c) below) accept responsibility and will pay compensation. We incorporate into this contract and claim to the benefit of any limitation of liability provided for in any international treaty or convention which governs any part of your holiday arrangements, including but not limited to, air, sea, and rail travel and hotel accommodation.

(c) Our liability to you does not apply if you or any member of your group is at fault; if the failure is the fault of someone else not connected with providing the services which form part of our holiday contract with you; the failure is due to any unusual or unexpected circumstances beyond our control, which we could not have avoided even if we had used all care possible, or the failure is due to any event which we or the supplier of any service could not help, expect or prevent.

(d) Any acceptance of liability is subject to you agreeing to assign to us your rights against any third party responsible for the events leading to your claim and to you affording us all necessary assistance in pursuing that claim.

8. YOUR RESPONSIBILITY TO US

(a) If you have any complaint or problem whilst on holiday you must inform us, our representatives or the supplier as soon as possible to give us the maximum opportunity to rectify it. It is unreasonable to take no action whilst on holiday and then write a letter of complaint on return. Any unresolved complaints must be notified to us in writing within 30 days of your return.

(b) It is your responsibility to ensure that all necessary passport, visa, vaccination and other health documents are in order.  We will provide you with a list of relevant requirements.

(c) It is your responsibility to arrange suitable personal travel insurance cover. We will provide you with details of a suitable policy.  If you decide not to take this, you must provide us with details of your own cover before departure. We reserve the right not to issue travel documents in the absence of this information.

9. SPECIAL REQUESTS

Whilst we will endeavor to comply with any special requests such as airline seating, diets, room requirements, we can only do so on a “goodwill” basis. As these are usually only provided at the discretion of the relevant supplier, we cannot guarantee availability and cannot be held responsible if they are not provided.

10. EXCURSIONS AND ACTIVITIES

We are only responsible for excursions and activities sold by us and which form part of your holiday contract.

11. JURISDICTION

This contract is governed by English Law and is subject to the exclusive jurisdiction of the courts of England and Wales.

©Sublime Travel Ltd
All rights reserved.

 

Passport & Visas

For passport and visa information please visit:
www.direct.gov.uk/passports and www.gov.uk/fco

Travel Advice

The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad.
For further information please visit www.gov.uk/fco.

Health Advice

For information on vaccinations please visit www.gov.uk/fcowww.nathnac.org, or seek advice from your General Practitioner or a specialist vaccination clinic.

Travel Insurance

We believe that it is essential to take out comprehensive travel insurance for your holiday and ask that you provide us with the details of your insurer, the policy number and the emergency contact details in order that we may assist you should you need it. Please check your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate and suitable for your particular needs.
Please speak to your travel agent or take advice from your preferred insurer.

Private Chauffeurs

If you would like to organise a private chauffeur please call us on 01753 653646

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