White Sand Luxury Villas

Zanzibar White Sand Luxury Villas & Spa includes five One Bedroom Villas, five Two Bedroom Villas and one Three Bedroom Villa spread over 4 hectares (9.8 acres) of tropical gardens and 200 metres (218 yards) of beachfront on Paje beach. Nestled in a...

Mnemba Island Lodge

Mnemba Island Lodge, an award winning jewel is situated on the breathtakingly beautiful private island of Mnemba, a mere 4.5 kilometres (2.8 miles) off of the north–eastern tip of Zanzibar. Mnemba Island Lodge is a beach dreamer’s ultimate paradise...

Singita Faru Faru Lodge

Since the early days, travellers have come from afar to experience the magic of the Serengeti as this is where the great annual wildebeest migration passes through, giving guests front-row seats to the greatest wildlife show on earth. Spanning over 350 000...

Zawadi Hotel

Zawadi Hotel is situated on a cliff with a spectacular view of the Indian Ocean, framed by swaying coconut palms and bougainvillea. It is a private, intimate getaway beach retreat with only nine spacious villas. Designed in an elegant laid back beach...

Fundu Lagoon

Fundu Lagoon is a remote and peaceful resort, only accessible by boat. Set on a beautiful beach in the south west of Pemba island, it is privately owned and run with a love for the natural environment that surrounds it; the epitome of shabby chic -...

Grumeti Serengeti Tented Camp

Vibrant and rejuvenating, &Beyond Grumeti Serengeti Tented Camp lies among tall evergreen trees right at the water’s edge. A wild and remote experience in the thick of the resident game, it is the perfect vantage point for one of the most famous...

Baraza Resort & Spa

Baraza has magically captured the mystique of Zanzibar with a dramatic interpretation of a Sultan's Palace of days gone by. Set along Zanzibar's most tranquil beach, this exclusive boutique resort is a fusion of Swahili and Arabic design with beautiful...

The Oyster Bay

You will know that you are travelling first class when you see your name on the hand-held board of the uniformed chauffeur. You will then be speedily and comfortably transferred from the airport, through the city to arrive in the ocean-side, ambassadorial,...

Singita Serengeti House

Situated on the western corridor of the world famous Serengeti National Park, Singita Serengeti House offers guests exclusive-use accommodation and access to 350,000 acres of private land, providing an unparalleled safari experience. Serengeti House...

Breezes Beach Club & Spa

Located on the most private, untouched beach of the enchanting island of Zanzibar, Breezes Beach Club & Spa is the perfect getaway retreat. With a pristine white sandy beach, rustling palm trees, exquisite attention to detail and genuine hospitality,...

About Tanzania & Zanzibar

Tanzania is situated on the eastern side of Africa, and is bordered by seven other African states and the Indian Ocean. Its capital, with its Parliament, is in the centre at Dodoma, but Dar es Salaam on the coast is the country’s principal commercial city. This port also serves Tanzania’s bordering land-locked countries as their main port.

Africa’s highest mountain, Mount Kilimanjaro, is in the north with the incomparable Ngorongoro game park nearby. This Reserve is situated in a long-extinct volcano and driving down the crater you will see tiny dots on the horizon. These will emerge from the shimmering haze as animals. It is home to an astonishing array of different breeds. For as far as the eye can see around and on the slopes of the crater, the land is covered with wildebeest, zebra, lion, cheetah and hippo, amongst many others.

Not too far away is the equally imposing Serengeti National Park where giraffe can be seen grazing on the thorny Acacia trees which bloom with a yellow mist of flowers in a sea of undulating greeny-yellow grass.

From the glacial heights of Kilimanjaro, through rainforest and grassland it is but a short hop to the spice island of Zanzibar on an internal flight.
Zanzibar is approximately 90sq miles in size with some forest areas. There is no big game on the island, but smaller animals such as antelope, bush-pig, civet and monkey and in some more rural areas there are large flutters of butterfly. This island is also well known for a variety of spices such as cloves, nutmeg, cinnamon and pepper.

There is a sister island called Pemba which is lush and verdant in contrast to its neighbour, but only for a visit. It is hilly and covered with coconut, clove and mango plantations.

On all the islands in this region, there is wonderful diving in clear waters and game fishing for the most ardent enthusiast! Tanzania and Zanzibar have a wealth of game to view and some glorious beach hotels.

Zawadi Hotel

Zawadi Hotel

Zawadi Hotel is situated on a cliff with a spectacular view of the Indian Ocean, framed by swaying coconut palms and bougainvillea. It is a private, intimate getaway beach retreat with only nine spacious villas. Designed in an elegant laid back beach...

read more
White Sand Luxury Villas

White Sand Luxury Villas

Zanzibar White Sand Luxury Villas & Spa includes five One Bedroom Villas, five Two Bedroom Villas and one Three Bedroom Villa spread over 4 hectares (9.8 acres) of tropical gardens and 200 metres (218 yards) of beachfront on Paje beach. Nestled in a...

read more
The Residence Zanzibar

The Residence Zanzibar

Set in isolated splendour on the South West coast of the island, on 32 hectares of pristine land once occupied by the Shirazi Princes, The Residence Zanzibar is a dream fit for a Sultan. The Residence Zanzibar lies on a mile-long powdery white sand beach,...

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Singita Sasakwa Lodge

Singita Sasakwa Lodge

Since the early days, travellers have come from afar to experience the magic of the Serengeti as this is where the great annual wildebeest migration passes through, giving guests front-row seats to the greatest wildlife show on earth. Whether resting on...

read more
Mnemba Island Lodge

Mnemba Island Lodge

Mnemba Island Lodge, an award winning jewel is situated on the breathtakingly beautiful private island of Mnemba, a mere 4.5 kilometres (2.8 miles) off of the north–eastern tip of Zanzibar. Mnemba Island Lodge is a beach dreamer’s ultimate paradise...

read more
Singita Sabora Tented Camp

Singita Sabora Tented Camp

Since the early days, travellers have come from afar to experience the magic of the Serengeti as this is where the great annual wildebeest migration passes through, giving guests front-row seats to the greatest wildlife show on earth. Reminiscent of a...

read more
Arusha Coffee Lodge

Arusha Coffee Lodge

Lying in the green foothills that cascade down from the ever-present Mount Meru is the bustling town of Arusha. It is here on the outskirts of this town, hidden amongst one of Tanzania’s largest coffee plantations, that you will find Arusha Coffee Lodge, a...

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Singita Faru Faru Lodge

Singita Faru Faru Lodge

Since the early days, travellers have come from afar to experience the magic of the Serengeti as this is where the great annual wildebeest migration passes through, giving guests front-row seats to the greatest wildlife show on earth. Spanning over 350 000...

read more
Kilindi

Kilindi

Located on the north-west coast of Zanzibar and lying adjacent to the clear turquoise waters of the Indian Ocean, sits the extraordinary and mesmerising Kilindi Zanzibar. Dotted across 50 acres of lush tropical garden and blessed with a secluded powder...

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Hyatt Regency Dar Es Salaam

Hyatt Regency Dar Es Salaam

Hyatt Regency Dar es Salaam, The Kilimanjaro is a modern oasis in the heart of the vibrant city of Dar es Salaam with a superb waterfront location, spectacular views of the harbour and Indian Ocean and a convenient location near Dar es Salaam International...

read more
Grumeti Serengeti Tented Camp

Grumeti Serengeti Tented Camp

Vibrant and rejuvenating, &Beyond Grumeti Serengeti Tented Camp lies among tall evergreen trees right at the water’s edge. A wild and remote experience in the thick of the resident game, it is the perfect vantage point for one of the most famous...

read more
Fundu Lagoon

Fundu Lagoon

Fundu Lagoon is a remote and peaceful resort, only accessible by boat. Set on a beautiful beach in the south west of Pemba island, it is privately owned and run with a love for the natural environment that surrounds it; the epitome of shabby chic -...

read more
Essque Zalu Zanzibar

Essque Zalu Zanzibar

Welcome to Essque Zalu Zanzibar. Discover a destination off the coast of Tanzania, steeped in legend and mystery, an evocation of the exotic. Stroll the tumbling streets of Swahili, inhale the lingering fragrance of the spice plantations. At Essque Zalu...

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Breezes Beach Club & Spa

Breezes Beach Club & Spa

Located on the most private, untouched beach of the enchanting island of Zanzibar, Breezes Beach Club & Spa is the perfect getaway retreat. With a pristine white sandy beach, rustling palm trees, exquisite attention to detail and genuine hospitality,...

read more
Beho Beho

Beho Beho

Beho Beho is known as 'wansalishi' which means 'the pioneer' when translated from the swahili. The first camp in the Northern sector of the Selous game reserve, its stone cottages, perched on the lower slopes of Namikwera Hill overlooking Kipalala Hill,...

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Baraza Resort & Spa

Baraza Resort & Spa

Baraza has magically captured the mystique of Zanzibar with a dramatic interpretation of a Sultan's Palace of days gone by. Set along Zanzibar's most tranquil beach, this exclusive boutique resort is a fusion of Swahili and Arabic design with beautiful...

read more
Lake Manyara Tree Lodge

Lake Manyara Tree Lodge

Set in the heart of a mahogany forest, &Beyond Lake Manyara Tree Lodge is the only lodge in Lake Manyara National Park. The Lodge, which was designed to exert minimal impact on the environment, is situated in the Park’s southwestern region. Guests are...

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Klein’s Camp

Klein’s Camp

Klein’s Camp, set in a remote corner of the infamous north eastern Serengeti, offers a truly exclusive Tanzanian safari experience. A wildlife sanctuary within a 10 000 hectare (24 700 acre) wilderness wildlife concession leased from Maasai landlords...

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The Palms

The Palms

Welcome to Zanzibar’s most exclusive, private resort with just six villas in a personalised and intimate setting….the perfect, romantic getaway. The Palms is a sanctuary for those in search of tranquility...a place to stimulate the senses and experience...

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Serengeti Migration Camp

Serengeti Migration Camp

Internationally renowned for the greatest wildlife spectacle on the planet, The Serengeti National Park is the ultimate ‘wildlife show’ on earth. The Annual Migration of hundreds of thousands of animals has been documented by authors and film-makers across...

read more
The Oyster Bay

The Oyster Bay

You will know that you are travelling first class when you see your name on the hand-held board of the uniformed chauffeur. You will then be speedily and comfortably transferred from the airport, through the city to arrive in the ocean-side, ambassadorial,...

read more
Park Hyatt Zanzibar

Park Hyatt Zanzibar

Park Hyatt Zanzibar has been designed for guests who appreciate the finer things in life, those in search of relaxed, understated luxury and elegance. The staff at Park Hyatt Zanzibar are dedicated to providing unique and enriching experiences, with...

read more
Singita Serengeti House

Singita Serengeti House

Situated on the western corridor of the world famous Serengeti National Park, Singita Serengeti House offers guests exclusive-use accommodation and access to 350,000 acres of private land, providing an unparalleled safari experience. Serengeti House...

read more
Ngorogoro Crater Lodge

Ngorogoro Crater Lodge

The Ngorongoro Conservation Area (NCA) is an extensive highland area along the eastern arm of the Rift Valley, with the world-renowned Ngorongoro Crater as its focal point. It is not a national park in the strict sense of the word, but the NCA was...

read more

OPENING HOURS
MON – FRI    9:00 AM – 5.30 PM 
SAT               10:00 AM – 1:00 PM 
SUN              CLOSED

CONTACTING SUBLIME HAS NEVER BEEN SO EASY.

TEL: 01753 653 646

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Terms & Conditions

1. CONTRACT AND FINANCIAL PROTECTION

Your contract is with Sublime Travel Limited of 591 East Side Complex, Pinewood Studios, Iver, Bucks, SL0 0NH, referred to as “we” in this contract. Sublime Travel are holders of Civil Aviation Authority ATOL License No 9557, which will ensure that your money is refunded or you are repatriated in the unlikely event of our insolvency. A binding contract is only entered into when we issue a confirmation invoice after we have received your completed booking form and deposit. By signing the booking form and making a booking you accept that you have the authority to bind all members of your party to those terms and conditions. It is essential that you check the travel details on the confirmation invoice and inform us immediately of any errors.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

2. PAYMENT FOR YOUR HOLIDAY

A non-refundable deposit of £500 or 10% (whichever is greater) per person is required at the time of booking. We reserve the right to vary the deposit as appropriate. The balance is due 10 weeks prior to departure. If the booking is made less than 10 weeks before departure, the full amount is due on booking. If the balance is not paid on time, we shall cancel your booking and retain your deposit. Final travel documents will usually be sent out approximately 2 weeks before departure. All money paid to a travel agent will be held by the agent on our behalf. Payment must be in the currency of the invoice and you are responsible for bank charges.

3. INFORMATION

Whilst we make every effort to ensure that the information on our website is as accurate as possible and is updated on a regular basis, we reserve the right to make changes to the website and any information it contains. You will be informed of any material changes before booking. 

4. AMENDMENT AND CANCELLATION BY YOU

(A) AMENDMENT

We will do our best to assist you in altering your arrangements after booking but cannot guarantee this will be possible. If alterations can be made you will be responsible for all extra charges and costs and we will charge £50 per person administration fee, plus any applicable charges levied by our suppliers. We also reserve the right to treat any amendment less than 10 weeks prior to departure as a cancellation and apply the cancellation charges set out below. If you are prevented from taking your holiday for reasons beyond your control, you may transfer your booking to a person acceptable to us and who fulfils any conditions that may apply to the holiday. Any replacement accepted by us will be bound by this contract and will be jointly and severally responsible with you for payment. We reserve the right to charge an administration fee of £50 per person for such a transfer; in addition, airlines may also impose a re-booking fee.

(B) CANCELLATION

All cancellations must be made in writing by the person who made the booking and are effective on the day we receive it. As we incur substantial costs and losses on a cancellation, we will apply the following cancellation charges:

Number of days prior to departure

 

Cancellation charge* 

Up to 70 days

 

forfeit deposit

69 – 43 days

 

20%

42 – 22 days

 

40%

21 – 11 days

 

50%

10 – 4 days

 

75%

3 or less

 

100%

 

 

*Cancellation charge as percentage of total holiday price when cancellation notice received

**In the event that an airline or hotels cancellation policy is greater than ours, extra charges will be incurred

If we are able to recover any of our losses from our suppliers, we will refund those to you subject to a reasonable administration fee.

5. AMENDMENT AND CANCELLATION BY US

(A) AMENDMENTS

It is occasionally necessary for us to make changes to advertised products and services as described in Clause 3 and we reserve the right to make those changes. In exceptional circumstances we may have to modify your holiday after booking.  If the change is minor, we will do our best to notify you in advance but are not obliged to do so and no compensation is payable. If the change is material (for example, a change of flight time by more than 12 hours, change of destination or to a lower standard of accommodation), we will notify you as soon as practically possible and offer you the choice of (i) accepting alternative arrangements or (ii) arranging an alternative holiday with us or (iii) cancelling your holiday. Whichever option you choose we will pay you compensation unless the change has been caused by force majeure or low bookings as defined below.

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 0

 

£70

 

(B) CHANGES DURING THE HOLIDAY

If we are unable to provide a significant proportion of your holiday whilst you are away, suitable alternative arrangements will be made for you at no extra cost or, alternatively, you will be returned to your point of departure and given a pro-rata refund for any part of the holiday not received. This does not apply to minor changes in your accommodation, itinerary or transportation.

(C) CANCELLATION BY US

Whilst we hope we will never have to cancel your holiday, this does very occasionally happen and we reserve the right to do so. We will do our best to offer alternative arrangements of a comparable or better standard, together with a price refund if appropriate, or will give you a full and prompt refund. In addition we offer compensation on the following scale:

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 7

 

£70

6 – 0

 

£150

(D) FORCE MAJEURE

Compensation or refunds will not be payable in any cases where an amendment, change or cancellation is due to “force majeure”, being unusual or unforeseeable events or circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid. These include, but are not limited to, war, threat of war, riot, civil disturbance or strife, terrorist activity (actual or threatened), industrial disputes, technical or maintenance problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions, levels of water in rivers, closure of airports, changes of schedules or operational decisions of transport providers.

(E) LOW BOOKINGS

Compensation is not payable if a holiday or tour does not take place because a required minimum number of passengers to enable the holiday or tour to take place has not been reached and you were informed of that requirement at the time of booking.

6. PRICES

All prices advertised or quoted are subject to change, up or down, until the booking is concluded. After that, we will only increase the price in limited circumstances to reflect increases in transportation costs (including fuel and airfares), dues, taxes (including VAT), fees chargeable for services (including landing taxes and embarkation and disembarkation and security fees at airports), Government action or exchange rate variation. If the surcharge would increase the cost of your holiday by 10% or more, you may cancel and receive a full refund (except insurance premiums). We will, in any event, absorb the first 2% of any increase. No surcharges will be made within 30 days of departure. As we have a very diverse range of products purchased at different times, we will inform you of the purchasing exchange rate if any surcharge is due to adverse currency fluctuation.

7. OUR RESPONSIBILITY TO YOU

We take care to ensure that all involved in the preparation and supply of your holiday maintain the highest standards.

(a) We will pay reasonable compensation (subject to (c) below) if the product supplied to you is not of the standard described or contracted for by you. This compensation will be limited (except in the case of death or injury) to no more than three times the holiday cost attributable to the complaint.

(b) If you suffer death or personal injury as a result of any part of your holiday contract, we will (subject to (c) below) accept responsibility and will pay compensation. We incorporate into this contract and claim to the benefit of any limitation of liability provided for in any international treaty or convention which governs any part of your holiday arrangements, including but not limited to, air, sea, and rail travel and hotel accommodation.

(c) Our liability to you does not apply if you or any member of your group is at fault; if the failure is the fault of someone else not connected with providing the services which form part of our holiday contract with you; the failure is due to any unusual or unexpected circumstances beyond our control, which we could not have avoided even if we had used all care possible, or the failure is due to any event which we or the supplier of any service could not help, expect or prevent.

(d) Any acceptance of liability is subject to you agreeing to assign to us your rights against any third party responsible for the events leading to your claim and to you affording us all necessary assistance in pursuing that claim.

8. YOUR RESPONSIBILITY TO US

(a) If you have any complaint or problem whilst on holiday you must inform us, our representatives or the supplier as soon as possible to give us the maximum opportunity to rectify it. It is unreasonable to take no action whilst on holiday and then write a letter of complaint on return. Any unresolved complaints must be notified to us in writing within 30 days of your return.

(b) It is your responsibility to ensure that all necessary passport, visa, vaccination and other health documents are in order.  We will provide you with a list of relevant requirements.

(c) It is your responsibility to arrange suitable personal travel insurance cover. We will provide you with details of a suitable policy.  If you decide not to take this, you must provide us with details of your own cover before departure. We reserve the right not to issue travel documents in the absence of this information.

9. SPECIAL REQUESTS

Whilst we will endeavor to comply with any special requests such as airline seating, diets, room requirements, we can only do so on a “goodwill” basis. As these are usually only provided at the discretion of the relevant supplier, we cannot guarantee availability and cannot be held responsible if they are not provided.

10. EXCURSIONS AND ACTIVITIES

We are only responsible for excursions and activities sold by us and which form part of your holiday contract.

11. JURISDICTION

This contract is governed by English Law and is subject to the exclusive jurisdiction of the courts of England and Wales.

©Sublime Travel Ltd
All rights reserved.

 

Passport & Visas

For passport and visa information please visit:
www.direct.gov.uk/passports and www.gov.uk/fco

Travel Advice

The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad.
For further information please visit www.gov.uk/fco.

Health Advice

For information on vaccinations please visit www.gov.uk/fcowww.nathnac.org, or seek advice from your General Practitioner or a specialist vaccination clinic.

Travel Insurance

We believe that it is essential to take out comprehensive travel insurance for your holiday and ask that you provide us with the details of your insurer, the policy number and the emergency contact details in order that we may assist you should you need it. Please check your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate and suitable for your particular needs.
Please speak to your travel agent or take advice from your preferred insurer.

Private Chauffeurs

If you would like to organise a private chauffeur please call us on 01753 653646

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