Alila Villas Uluwatu

Poised on an elevated plateau that meets with limestone cliffs sweeping down to the ocean, the view from the Alila Villas Uluwatu is nothing less than picture-perfect. Here contemporary Bali-inspired living design seamlessly integrates with personal...

Amandari

There is an island which has drawn travellers ever since word of its legendary beauty began to spread in the early 1900s. That island is Bali, a fertile land of rice paddies and holy mountains also known, appropriately enough, as the Island of the Gods....

Amankila

From spectacular views and seaside seclusion, to mountains and valleys rich with Bali’s diverse culture, Amankila offers travellers a sanctuary for romantic, spiritual, cultural and active pursuits. The fabled Mount Agung, a volcano revered as a home of...

One Eleven

Introducing One Eleven, a luxury abode in the middle of Bali’s bustling Seminyak. Secluded yet convenient. Private yet unpretentious. You will be forgiven for wondering what One Eleven is. Step inside and you will discover what we think is one of the most...

Uma by COMO

Uma by COMO, Ubud is Bali’s jewel encircled by emerald forests, terraced hills and silver rivers. It is located in a town of artists where the sound of Hindu ceremonies emanates from temples. It is also a place of nature where local life moves at a simple...

Soori Bali- Residences

Soori Bali is a blissful paradise setting for beachfront living at its most relaxing, most stylish and luxurious. Located along the southwest coast of Bali, not far from the island's famous Tanah Lot Temple, it lies on a gentle slope between verdant rice...

Amanusa

Near to a soft white beach and secluded in fragrant foliage, nestles one of Bali’s most intimate and exclusive resorts, Amanusa. Offering panoramic views of the indigo-hued Indian Ocean and unparalleled access to one of the region’s finest golf courses,...

Banyan Tree Ungasan

Set high on the cliffs near to the Uluwatu Temple, Banyan Tree Ungasan brings definitive fine cliff top living to the renowned beach island of Bali. An all-pool villa resort located at the southernmost point of Bali, Banyan Tree Ungasan offers one of the...

The Legian & The Club at The Legian

The Legian:  The Legian is an exclusive hideaway set in exotic Bali. Nestled gracefully on Seminyak beach, this all-suite resort hotel is blessed with breathtaking views of the Indian Ocean. Beautifully integrated within landscaped gardens and lotus ponds,...

The edge

The edge is recognised as an exclusive private Villa with professional and personalised dedicated butler service from the moment you arrive until the moment you leave the Villa. Located at the edge of the cliff offering breathtaking views of the ocean from...

About Bali & Indonesia

The centrepiece for visitors to Indonesia’s 17,000-plus island chain, Bali has become a true haven for those seeking to cultivate their inner being and escape the demands of modern living. Bali is a tropical paradise that has embraced holistic therapies, treatments and well-being retreats and provides the perfect setting for meditation, yoga, Tai Chi, traditional medicine and other enlightening subjects.

Bali is divided by a string of impressive and authoritative volcanoes running from east to west almost through the centre of the island. Some of these provide habitats for a variety of birds and wildlife and therefore, opportunities for adventurous treks abound. The island is a treasure trove of dramatic landscapes with sculpted rice terraces, primaeval forests full of monkeys, clove, coffee and coconut plantations, steep river gorges and sublime beaches, ranging from stunning black to powdery white sand. The relatively cool, deep waters that surround Bali provide dive sites that are rich in marine life, lush coral gardens and reef walls.

The island’s rich cultural heritage is visible everywhere – in over 20,000 temples and palaces, in many colourful festivals and ceremonies in drama, music, and dance. It has been said that every Balinese is an artist, whether the vehicle of expression is wood carving, dance or painting and this is especially true in the arts centre of Ubud, which has long been known as the “village of painters.” However, religion underlies the aesthetic throughout the island where carving originated as temple decoration and island dance is related to Hindu myths and festivals.

Uma by COMO

Uma by COMO

Uma by COMO, Ubud is Bali’s jewel encircled by emerald forests, terraced hills and silver rivers. It is located in a town of artists where the sound of Hindu ceremonies emanates from temples. It is also a place of nature where local life moves at a simple...

read more
The Oberoi Lombok

The Oberoi Lombok

A hideaway with acres of tropical gardens, shimmering ocean and golden sands along a private beach. Lush rainforests, sparkling blue ocean views and beautiful beaches accompany you as you arrive at this idyllic garden resort. The Oberoi, Lombok, has an...

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The Oberoi Bali

The Oberoi Bali

A beachside haven that offers a complete Balinese experience, filled with serenity, hospitality and tropical beauty. Discover all that is serene and mystical about Bali at The Oberoi; a wonderfully secluded cluster of luxury villas and lanai set in 15...

read more
The edge

The edge

The edge is recognised as an exclusive private Villa with professional and personalised dedicated butler service from the moment you arrive until the moment you leave the Villa. Located at the edge of the cliff offering breathtaking views of the ocean from...

read more
Amankila

Amankila

From spectacular views and seaside seclusion, to mountains and valleys rich with Bali’s diverse culture, Amankila offers travellers a sanctuary for romantic, spiritual, cultural and active pursuits. The fabled Mount Agung, a volcano revered as a home of...

read more
Amanjiwo

Amanjiwo

An ancient soul resides deep in the earth of Central Java, a peaceful spirit which rises up through the misty volcanic terrain to touch the elements of centuries past and present, leaving a tangible sense of timelessness in its wake. It is here amongst...

read more
Amandari

Amandari

There is an island which has drawn travellers ever since word of its legendary beauty began to spread in the early 1900s. That island is Bali, a fertile land of rice paddies and holy mountains also known, appropriately enough, as the Island of the Gods....

read more
Alila Villas Uluwatu

Alila Villas Uluwatu

Poised on an elevated plateau that meets with limestone cliffs sweeping down to the ocean, the view from the Alila Villas Uluwatu is nothing less than picture-perfect. Here contemporary Bali-inspired living design seamlessly integrates with personal...

read more
The Legian & The Club at The Legian

The Legian & The Club at The Legian

The Legian:  The Legian is an exclusive hideaway set in exotic Bali. Nestled gracefully on Seminyak beach, this all-suite resort hotel is blessed with breathtaking views of the Indian Ocean. Beautifully integrated within landscaped gardens and lotus ponds,...

read more
Soori Bali- Residences

Soori Bali- Residences

Soori Bali is a blissful paradise setting for beachfront living at its most relaxing, most stylish and luxurious. Located along the southwest coast of Bali, not far from the island's famous Tanah Lot Temple, it lies on a gentle slope between verdant rice...

read more
Soori Bali

Soori Bali

Soori Bali is a blissful paradise setting for beachfront living at its most relaxing, most stylish and luxurious. Located along the southwest coast of Bali, not far from the island's famous Tanah Lot Temple, it lies on a gentle slope between verdant rice...

read more
One Eleven

One Eleven

Introducing One Eleven, a luxury abode in the middle of Bali’s bustling Seminyak. Secluded yet convenient. Private yet unpretentious. You will be forgiven for wondering what One Eleven is. Step inside and you will discover what we think is one of the most...

read more
Fivelements

Fivelements

Nestled alongside the Ayung River, this eco-conscious healing destination is deeply rooted in the ancient traditions of Bali, making it a peaceful sanctuary to embrace Balinese Healing, Living Foods and Sacred Arts. You are invited to experience a healing...

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COMO Shambhala Estate

COMO Shambhala Estate

COMO Shambhala Estate is a residential health retreat with luxury villa-style accomodation near Ubud, Bali. A place to relax and improve wellbeing, this discreet domain is a true ‘Retreat for Change’. State-of-the-art facilities include a Vitality pool,...

read more
Banyan Tree Ungasan

Banyan Tree Ungasan

Set high on the cliffs near to the Uluwatu Temple, Banyan Tree Ungasan brings definitive fine cliff top living to the renowned beach island of Bali. An all-pool villa resort located at the southernmost point of Bali, Banyan Tree Ungasan offers one of the...

read more
Amanwana

Amanwana

Under parasols of tropical canopy, beside a luminous sapphire and turquoise sea, rests Moyo’s peaceful tented haven, Amanwana. Primal desires are fulfilled in comfort, leaving nature’s complexion to frame its privileged setting. Milky, pastel hued dawns...

read more
Amanusa

Amanusa

Near to a soft white beach and secluded in fragrant foliage, nestles one of Bali’s most intimate and exclusive resorts, Amanusa. Offering panoramic views of the indigo-hued Indian Ocean and unparalleled access to one of the region’s finest golf courses,...

read more

OPENING HOURS
MON – FRI    9:00 AM – 5.30 PM 
SAT               10:00 AM – 1:00 PM 
SUN              CLOSED

CONTACTING SUBLIME HAS NEVER BEEN SO EASY.

TEL: 01753 653 646

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Terms & Conditions

1. CONTRACT AND FINANCIAL PROTECTION

Your contract is with Sublime Travel Limited of 591 East Side Complex, Pinewood Studios, Iver, Bucks, SL0 0NH, referred to as “we” in this contract. Sublime Travel are holders of Civil Aviation Authority ATOL License No 9557, which will ensure that your money is refunded or you are repatriated in the unlikely event of our insolvency. A binding contract is only entered into when we issue a confirmation invoice after we have received your completed booking form and deposit. By signing the booking form and making a booking you accept that you have the authority to bind all members of your party to those terms and conditions. It is essential that you check the travel details on the confirmation invoice and inform us immediately of any errors.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

2. PAYMENT FOR YOUR HOLIDAY

A non-refundable deposit of £500 or 10% (whichever is greater) per person is required at the time of booking. We reserve the right to vary the deposit as appropriate. The balance is due 10 weeks prior to departure. If the booking is made less than 10 weeks before departure, the full amount is due on booking. If the balance is not paid on time, we shall cancel your booking and retain your deposit. Final travel documents will usually be sent out approximately 2 weeks before departure. All money paid to a travel agent will be held by the agent on our behalf. Payment must be in the currency of the invoice and you are responsible for bank charges.

3. INFORMATION

Whilst we make every effort to ensure that the information on our website is as accurate as possible and is updated on a regular basis, we reserve the right to make changes to the website and any information it contains. You will be informed of any material changes before booking. 

4. AMENDMENT AND CANCELLATION BY YOU

(A) AMENDMENT

We will do our best to assist you in altering your arrangements after booking but cannot guarantee this will be possible. If alterations can be made you will be responsible for all extra charges and costs and we will charge £50 per person administration fee, plus any applicable charges levied by our suppliers. We also reserve the right to treat any amendment less than 10 weeks prior to departure as a cancellation and apply the cancellation charges set out below. If you are prevented from taking your holiday for reasons beyond your control, you may transfer your booking to a person acceptable to us and who fulfils any conditions that may apply to the holiday. Any replacement accepted by us will be bound by this contract and will be jointly and severally responsible with you for payment. We reserve the right to charge an administration fee of £50 per person for such a transfer; in addition, airlines may also impose a re-booking fee.

(B) CANCELLATION

All cancellations must be made in writing by the person who made the booking and are effective on the day we receive it. As we incur substantial costs and losses on a cancellation, we will apply the following cancellation charges:

Number of days prior to departure

 

Cancellation charge* 

Up to 70 days

 

forfeit deposit

69 – 43 days

 

20%

42 – 22 days

 

40%

21 – 11 days

 

50%

10 – 4 days

 

75%

3 or less

 

100%

 

 

*Cancellation charge as percentage of total holiday price when cancellation notice received

**In the event that an airline or hotels cancellation policy is greater than ours, extra charges will be incurred

If we are able to recover any of our losses from our suppliers, we will refund those to you subject to a reasonable administration fee.

5. AMENDMENT AND CANCELLATION BY US

(A) AMENDMENTS

It is occasionally necessary for us to make changes to advertised products and services as described in Clause 3 and we reserve the right to make those changes. In exceptional circumstances we may have to modify your holiday after booking.  If the change is minor, we will do our best to notify you in advance but are not obliged to do so and no compensation is payable. If the change is material (for example, a change of flight time by more than 12 hours, change of destination or to a lower standard of accommodation), we will notify you as soon as practically possible and offer you the choice of (i) accepting alternative arrangements or (ii) arranging an alternative holiday with us or (iii) cancelling your holiday. Whichever option you choose we will pay you compensation unless the change has been caused by force majeure or low bookings as defined below.

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 0

 

£70

 

(B) CHANGES DURING THE HOLIDAY

If we are unable to provide a significant proportion of your holiday whilst you are away, suitable alternative arrangements will be made for you at no extra cost or, alternatively, you will be returned to your point of departure and given a pro-rata refund for any part of the holiday not received. This does not apply to minor changes in your accommodation, itinerary or transportation.

(C) CANCELLATION BY US

Whilst we hope we will never have to cancel your holiday, this does very occasionally happen and we reserve the right to do so. We will do our best to offer alternative arrangements of a comparable or better standard, together with a price refund if appropriate, or will give you a full and prompt refund. In addition we offer compensation on the following scale:

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 7

 

£70

6 – 0

 

£150

(D) FORCE MAJEURE

Compensation or refunds will not be payable in any cases where an amendment, change or cancellation is due to “force majeure”, being unusual or unforeseeable events or circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid. These include, but are not limited to, war, threat of war, riot, civil disturbance or strife, terrorist activity (actual or threatened), industrial disputes, technical or maintenance problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions, levels of water in rivers, closure of airports, changes of schedules or operational decisions of transport providers.

(E) LOW BOOKINGS

Compensation is not payable if a holiday or tour does not take place because a required minimum number of passengers to enable the holiday or tour to take place has not been reached and you were informed of that requirement at the time of booking.

6. PRICES

All prices advertised or quoted are subject to change, up or down, until the booking is concluded. After that, we will only increase the price in limited circumstances to reflect increases in transportation costs (including fuel and airfares), dues, taxes (including VAT), fees chargeable for services (including landing taxes and embarkation and disembarkation and security fees at airports), Government action or exchange rate variation. If the surcharge would increase the cost of your holiday by 10% or more, you may cancel and receive a full refund (except insurance premiums). We will, in any event, absorb the first 2% of any increase. No surcharges will be made within 30 days of departure. As we have a very diverse range of products purchased at different times, we will inform you of the purchasing exchange rate if any surcharge is due to adverse currency fluctuation.

7. OUR RESPONSIBILITY TO YOU

We take care to ensure that all involved in the preparation and supply of your holiday maintain the highest standards.

(a) We will pay reasonable compensation (subject to (c) below) if the product supplied to you is not of the standard described or contracted for by you. This compensation will be limited (except in the case of death or injury) to no more than three times the holiday cost attributable to the complaint.

(b) If you suffer death or personal injury as a result of any part of your holiday contract, we will (subject to (c) below) accept responsibility and will pay compensation. We incorporate into this contract and claim to the benefit of any limitation of liability provided for in any international treaty or convention which governs any part of your holiday arrangements, including but not limited to, air, sea, and rail travel and hotel accommodation.

(c) Our liability to you does not apply if you or any member of your group is at fault; if the failure is the fault of someone else not connected with providing the services which form part of our holiday contract with you; the failure is due to any unusual or unexpected circumstances beyond our control, which we could not have avoided even if we had used all care possible, or the failure is due to any event which we or the supplier of any service could not help, expect or prevent.

(d) Any acceptance of liability is subject to you agreeing to assign to us your rights against any third party responsible for the events leading to your claim and to you affording us all necessary assistance in pursuing that claim.

8. YOUR RESPONSIBILITY TO US

(a) If you have any complaint or problem whilst on holiday you must inform us, our representatives or the supplier as soon as possible to give us the maximum opportunity to rectify it. It is unreasonable to take no action whilst on holiday and then write a letter of complaint on return. Any unresolved complaints must be notified to us in writing within 30 days of your return.

(b) It is your responsibility to ensure that all necessary passport, visa, vaccination and other health documents are in order.  We will provide you with a list of relevant requirements.

(c) It is your responsibility to arrange suitable personal travel insurance cover. We will provide you with details of a suitable policy.  If you decide not to take this, you must provide us with details of your own cover before departure. We reserve the right not to issue travel documents in the absence of this information.

9. SPECIAL REQUESTS

Whilst we will endeavor to comply with any special requests such as airline seating, diets, room requirements, we can only do so on a “goodwill” basis. As these are usually only provided at the discretion of the relevant supplier, we cannot guarantee availability and cannot be held responsible if they are not provided.

10. EXCURSIONS AND ACTIVITIES

We are only responsible for excursions and activities sold by us and which form part of your holiday contract.

11. JURISDICTION

This contract is governed by English Law and is subject to the exclusive jurisdiction of the courts of England and Wales.

©Sublime Travel Ltd
All rights reserved.

 

Passport & Visas

For passport and visa information please visit:
www.direct.gov.uk/passports and www.gov.uk/fco

Travel Advice

The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad.
For further information please visit www.gov.uk/fco.

Health Advice

For information on vaccinations please visit www.gov.uk/fcowww.nathnac.org, or seek advice from your General Practitioner or a specialist vaccination clinic.

Travel Insurance

We believe that it is essential to take out comprehensive travel insurance for your holiday and ask that you provide us with the details of your insurer, the policy number and the emergency contact details in order that we may assist you should you need it. Please check your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate and suitable for your particular needs.
Please speak to your travel agent or take advice from your preferred insurer.

Private Chauffeurs

If you would like to organise a private chauffeur please call us on 01753 653646

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