Vana Belle Luxury Collection

Tucked away in a secluded cove near the world famous white sands of Chaweng Beach and with breathtaking views over the island, Vana Belle is more than just a resort. With a prime beachfront location, sparkling cerulean waters, white ivory sand, and emerald...

Ani Villas Thailand

Ani Villas Thailand, like its sister properties around the world, is a fully staffed and serviced private estate for families and groups seeking more exclusive pampered vacations. The stunning 10 bedroom beachfront estate offers a magical Southeast Asian...

Kata Rocks

Kata Rocks is an award-winning residence and luxury resort, located in one of Phuket’s most exclusive areas: Kata Point – a promontory between two of Phuket’s finest beaches. Each of the 34 Sky Villas is crowned with its own infinity swimming pool and...

The Racha

The Racha, Thailand’s premier deluxe island hideaway is set on a pristine beach on Racha Island; only 12 miles south of Phuket just 35 minutes by speed boat from Phuket’s Chalong Bay. The resort features 85 luxurious villas and strives to be recognized as...

Banyan Tree Samui

Set on a pristine white beach, the 78 all-pool villa Banyan Tree Samui combines the best elements of a tropical getaway with white beaches and sun, while being just 19 km from Samui International Airport. Overlooking the sapphire waters of scenic Lamai...

The Peninsula Bangkok

One of the finest hotel properties in Bangkok, The Peninsula Bangkok's riverside location inspired its waved-shape design, which capitalises on the panoramic views in every room and adds a distinctive architectural statement to the Bangkok skyline. Whether...

Banyan Tree Phuket Resort

An island paradise of golden sunsets and perfect moments, Phuket offers fine beaches, turquoise seas and warm sunny weather. Discover the romance and beauty of this island with Banyan Tree Phuket. This is a destination that showcases the island’s...

Amanpuri Villas

Amanpuri’s Aman Villas are all privately owned but available for rent, providing discerning guests with a holiday destination offering all one could ask for, from a beautiful beach and extensive spa to numerous dining venues and a host of activities. Each...

Six Senses Samui

The resort is inspired by a Thai fishing village with villa accommodations located amongst natural vegetation around a sloping headland and offering unsurpassed panoramic sea views. All Villas have an open-style bathrooms, which creates an atmosphere of...

Six Senses Yao Noi Beyond Phuket

Six Senses Yao Noi sets even higher benchmarks for excellence in Asia. The attention to detail and focus on the reality of the destination reinforces the brand’s commitment to the environment. Accommodations provide generous personal space and presents an...

About Thailand

Formerly known as Siam, Thailand has an irresistible combination of breathtaking natural beauty, inspiring temples, renowned hospitality, robust cuisine and ruins of fabulous ancient kingdoms. Few countries have so much to offer the visitor. Where else can you take a thrill-seeking ride on a bamboo raft, cruise on a converted rice barge or roar upriver James Bond-style in a long-tail boat, then go for an elephant ride through the jungle and stay in tree houses as guests of hill tribe villagers. The “Land of Smiles” is the often quoted epithet of Thailand and it couldn’t be more true!

Phulay Bay a Ritz-Carlton Reserve

Phulay Bay a Ritz-Carlton Reserve

Venture to a captivating corner of the world, where glistening sands and blue skies converge with the Andaman Sea, and where the charm and natural beauty of Thailand blends with an aura of serenity and discovery. Once there, you uncover even more grandeur...

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Paresa

Paresa

A search for the idyllic and the refreshing has resulted in Paresa, the heaven of all heavens where the outside world fades away and time stands still. Perched high on the cliffside, amid tropical forests, over azure blue waters and a picturesque panorama...

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Metropolitan by COMO, Bangkok

Metropolitan by COMO, Bangkok

Under an hour’s drive from the international airport, the Metropolitan by COMO, Bangkok is also steps from the city’s buzzing nightlife while being well connected to the main shopping areas by the adjacent Sky Train network. It is a hotel that promises...

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Mandarin Oriental Bangkok

Mandarin Oriental Bangkok

For more than 135 years distinguished travellers have followed the legendary Chao Phraya River, through the heart of Bangkok, to the doors of one of the world’s most luxurious hotels, Mandarin Oriental Bangkok. A paragon of contemporary luxury and rich in...

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Vana Belle Luxury Collection

Vana Belle Luxury Collection

Tucked away in a secluded cove near the world famous white sands of Chaweng Beach and with breathtaking views over the island, Vana Belle is more than just a resort. With a prime beachfront location, sparkling cerulean waters, white ivory sand, and emerald...

read more
Kata Rocks

Kata Rocks

Kata Rocks is an award-winning residence and luxury resort, located in one of Phuket’s most exclusive areas: Kata Point – a promontory between two of Phuket’s finest beaches. Each of the 34 Sky Villas is crowned with its own infinity swimming pool and...

read more
Trisara

Trisara

Trisara, in Sanskrit meaning the "Third Garden in Heaven" is one of South East Asia's most intimate and exclusive resorts. Nestling over it's own private bay just 15 minutes from Phuket International Airport, the resort is hidden amongst lush tropical...

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The Siam

The Siam

Along the River of Kings... nestled amongst Bangkok’s historical palaces, temples and museums; a lucky few will happen upon the boutique gem, The Siam. Set on 3 acres of premium river frontage, this privately owned and operated 39 room luxury retreat will...

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Iniala

Iniala

The Iniala Beach House is situated on the beautiful golden sands of Natai beach facing the turquoise waters of the Andaman Sea. This Residence consists of three unique beach front villas and an amazing Penthouse. Iniala Beach House is just a 20 minute...

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The Racha

The Racha

The Racha, Thailand’s premier deluxe island hideaway is set on a pristine beach on Racha Island; only 12 miles south of Phuket just 35 minutes by speed boat from Phuket’s Chalong Bay. The resort features 85 luxurious villas and strives to be recognized as...

read more
Dhara Dhevi

Dhara Dhevi

Spread over 60 acres of natural landscapes the resort offers a self-contained world of beauty, incorporating serene paddy fields and exotic plantations. Dhara Dhevi is Chiang Mai’s only luxury hotel and resort where you can enjoy one of the world’s most...

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The Peninsula Bangkok

The Peninsula Bangkok

One of the finest hotel properties in Bangkok, The Peninsula Bangkok's riverside location inspired its waved-shape design, which capitalises on the panoramic views in every room and adds a distinctive architectural statement to the Bangkok skyline. Whether...

read more
Soneva Kiri Private Residences

Soneva Kiri Private Residences

Each of the twenty-one Private Residences at Soneva Kiri is substantial in size, occupying a built-up area of up to 1,600 square metres, and is set on up to 6,200 square metres of land to ensure maximum privacy. Guests can choose between four and...

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Soneva Kiri

Soneva Kiri

Koh Kood is Thailand as it was many years ago. Maybe as much as a hundred years ago. Untamed jungle, pristine beaches, fishermen going about their business as they have been for centuries. Ancient Siam, at peace with itself. Only an hour’s flight from...

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Sofitel Krabi Phokeethra Golf & Spa Resort

Sofitel Krabi Phokeethra Golf & Spa Resort

Encircled by palm trees silhouetted on an expanse of green lawns, the Sofitel Krabi Phokeethra Golf & Spa Resort is inspired by colonial magnificence, with dark panelled wood, soaring arches and lofty high-vaulted ceilings. The hotel features its own...

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Six Senses Yao Noi Beyond Phuket

Six Senses Yao Noi Beyond Phuket

Six Senses Yao Noi sets even higher benchmarks for excellence in Asia. The attention to detail and focus on the reality of the destination reinforces the brand’s commitment to the environment. Accommodations provide generous personal space and presents an...

read more
Six Senses Samui

Six Senses Samui

The resort is inspired by a Thai fishing village with villa accommodations located amongst natural vegetation around a sloping headland and offering unsurpassed panoramic sea views. All Villas have an open-style bathrooms, which creates an atmosphere of...

read more
Rayavadee

Rayavadee

Situated at the heart of the stunning Phranang Peninsular on the edge of Krabi Marine National Park, Rayavadee nestles discreetly amidst tropical gardens and coconut groves against a backdrop of sheer cliffs, lush jungle foliage and the clear waters of the...

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Point Yamu by COMO

Point Yamu by COMO

Point Yamu by COMO features 79 guest rooms and suites and 27 private pool villas. All rooms, suites and villas at Point Yamu offer views of the sparkling waters of Phang Nga Bay. Point Yamu has two dining options for guests - Nahmyaa offers Thai cuisine...

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Amanpuri Villas

Amanpuri Villas

Amanpuri’s Aman Villas are all privately owned but available for rent, providing discerning guests with a holiday destination offering all one could ask for, from a beautiful beach and extensive spa to numerous dining venues and a host of activities. Each...

read more
Amanpuri

Amanpuri

There is a ‘place of peace’, situated in a coconut grove between sea and sky on the jade green island of Phuket. Overlooking the turquoise waters of the Andaman and fringed by a white smile of private beach, this place is Amanpuri. Designed to reflect...

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137 Pillars House

137 Pillars House

Along the Mae Ping River among soaring Thai pagodas, 137 Pillars House inhabits a verdant enclave of lady palms, mimosa trees and tropical flowers. Thirty suites with every modern luxury revive Oriental elegance that culminates in the original 19th century...

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Casa de la Flora

Casa de la Flora

The latest member of Design Hotels in Thailand, Casa de la Flora, the 36 cube-shaped villas located in Khao Lak, brings a modern edge to this palm tree beach of Phangnga province. This unique resort consists of a series of pool villas with maximum ocean...

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Banyan Tree Spa Sanctuary

Banyan Tree Spa Sanctuary

Salute the Sun in this pretty spa village created as a haven of peace and wellbeing. Positioned on the sandy shores of eco-rich Bang Tao Bay, Phuket, Banyan Tree Spa Sanctuary is the island’s finest boutique wellness retreat. Set amidst verdant tropical...

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Banyan Tree Samui

Banyan Tree Samui

Set on a pristine white beach, the 78 all-pool villa Banyan Tree Samui combines the best elements of a tropical getaway with white beaches and sun, while being just 19 km from Samui International Airport. Overlooking the sapphire waters of scenic Lamai...

read more
Banyan Tree Phuket Resort

Banyan Tree Phuket Resort

An island paradise of golden sunsets and perfect moments, Phuket offers fine beaches, turquoise seas and warm sunny weather. Discover the romance and beauty of this island with Banyan Tree Phuket. This is a destination that showcases the island’s...

read more
Banyan Tree Phuket DoublePool Villas

Banyan Tree Phuket DoublePool Villas

Set in tropical gardens renowned for their natural beauty and the lagoons of Laguna Phuket at Bang Tao Bay, DoublePool Villas by Banyan Tree is one of South East Asia’s most astounding retreats. Designed to cater for guests looking for exclusivity, this...

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Banyan Tree Bangkok

Banyan Tree Bangkok

Few cities in the world fire the imagination like Bangkok, Thailand. Ornate palaces that host royal processions, Buddhist temples that witness monks chanting ancient sutras, serpentine canals that lead to a maze of water markets, night bazaars that never...

read more
Ani Villas Thailand

Ani Villas Thailand

Ani Villas Thailand, like its sister properties around the world, is a fully staffed and serviced private estate for families and groups seeking more exclusive pampered vacations. The stunning 10 bedroom beachfront estate offers a magical Southeast Asian...

read more
Amatara Wellness Resort

Amatara Wellness Resort

Tucked away in a quiet corner of this idyllic island, Cape Panwa has long been recognized as the most precious jewel in Phuket’s crown. Overlooking a secluded bay of pure white sands lapped by the turquoise Andaman Sea and boasting some of the region’s...

read more

OPENING HOURS
MON – FRI    9:00 AM – 5.30 PM 
SAT               10:00 AM – 1:00 PM 
SUN              CLOSED

CONTACTING SUBLIME HAS NEVER BEEN SO EASY.

TEL: 01753 653 646

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Terms & Conditions

1. CONTRACT AND FINANCIAL PROTECTION

Your contract is with Sublime Travel Limited of 591 East Side Complex, Pinewood Studios, Iver, Bucks, SL0 0NH, referred to as “we” in this contract. Sublime Travel are holders of Civil Aviation Authority ATOL License No 9557, which will ensure that your money is refunded or you are repatriated in the unlikely event of our insolvency. A binding contract is only entered into when we issue a confirmation invoice after we have received your completed booking form and deposit. By signing the booking form and making a booking you accept that you have the authority to bind all members of your party to those terms and conditions. It is essential that you check the travel details on the confirmation invoice and inform us immediately of any errors.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

2. PAYMENT FOR YOUR HOLIDAY

A non-refundable deposit of £500 or 10% (whichever is greater) per person is required at the time of booking. We reserve the right to vary the deposit as appropriate. The balance is due 10 weeks prior to departure. If the booking is made less than 10 weeks before departure, the full amount is due on booking. If the balance is not paid on time, we shall cancel your booking and retain your deposit. Final travel documents will usually be sent out approximately 2 weeks before departure. All money paid to a travel agent will be held by the agent on our behalf. Payment must be in the currency of the invoice and you are responsible for bank charges.

3. INFORMATION

Whilst we make every effort to ensure that the information on our website is as accurate as possible and is updated on a regular basis, we reserve the right to make changes to the website and any information it contains. You will be informed of any material changes before booking. 

4. AMENDMENT AND CANCELLATION BY YOU

(A) AMENDMENT

We will do our best to assist you in altering your arrangements after booking but cannot guarantee this will be possible. If alterations can be made you will be responsible for all extra charges and costs and we will charge £50 per person administration fee, plus any applicable charges levied by our suppliers. We also reserve the right to treat any amendment less than 10 weeks prior to departure as a cancellation and apply the cancellation charges set out below. If you are prevented from taking your holiday for reasons beyond your control, you may transfer your booking to a person acceptable to us and who fulfils any conditions that may apply to the holiday. Any replacement accepted by us will be bound by this contract and will be jointly and severally responsible with you for payment. We reserve the right to charge an administration fee of £50 per person for such a transfer; in addition, airlines may also impose a re-booking fee.

(B) CANCELLATION

All cancellations must be made in writing by the person who made the booking and are effective on the day we receive it. As we incur substantial costs and losses on a cancellation, we will apply the following cancellation charges:

Number of days prior to departure

 

Cancellation charge* 

Up to 70 days

 

forfeit deposit

69 – 43 days

 

20%

42 – 22 days

 

40%

21 – 11 days

 

50%

10 – 4 days

 

75%

3 or less

 

100%

 

 

*Cancellation charge as percentage of total holiday price when cancellation notice received

**In the event that an airline or hotels cancellation policy is greater than ours, extra charges will be incurred

If we are able to recover any of our losses from our suppliers, we will refund those to you subject to a reasonable administration fee.

5. AMENDMENT AND CANCELLATION BY US

(A) AMENDMENTS

It is occasionally necessary for us to make changes to advertised products and services as described in Clause 3 and we reserve the right to make those changes. In exceptional circumstances we may have to modify your holiday after booking.  If the change is minor, we will do our best to notify you in advance but are not obliged to do so and no compensation is payable. If the change is material (for example, a change of flight time by more than 12 hours, change of destination or to a lower standard of accommodation), we will notify you as soon as practically possible and offer you the choice of (i) accepting alternative arrangements or (ii) arranging an alternative holiday with us or (iii) cancelling your holiday. Whichever option you choose we will pay you compensation unless the change has been caused by force majeure or low bookings as defined below.

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 0

 

£70

 

(B) CHANGES DURING THE HOLIDAY

If we are unable to provide a significant proportion of your holiday whilst you are away, suitable alternative arrangements will be made for you at no extra cost or, alternatively, you will be returned to your point of departure and given a pro-rata refund for any part of the holiday not received. This does not apply to minor changes in your accommodation, itinerary or transportation.

(C) CANCELLATION BY US

Whilst we hope we will never have to cancel your holiday, this does very occasionally happen and we reserve the right to do so. We will do our best to offer alternative arrangements of a comparable or better standard, together with a price refund if appropriate, or will give you a full and prompt refund. In addition we offer compensation on the following scale:

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 7

 

£70

6 – 0

 

£150

(D) FORCE MAJEURE

Compensation or refunds will not be payable in any cases where an amendment, change or cancellation is due to “force majeure”, being unusual or unforeseeable events or circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid. These include, but are not limited to, war, threat of war, riot, civil disturbance or strife, terrorist activity (actual or threatened), industrial disputes, technical or maintenance problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions, levels of water in rivers, closure of airports, changes of schedules or operational decisions of transport providers.

(E) LOW BOOKINGS

Compensation is not payable if a holiday or tour does not take place because a required minimum number of passengers to enable the holiday or tour to take place has not been reached and you were informed of that requirement at the time of booking.

6. PRICES

All prices advertised or quoted are subject to change, up or down, until the booking is concluded. After that, we will only increase the price in limited circumstances to reflect increases in transportation costs (including fuel and airfares), dues, taxes (including VAT), fees chargeable for services (including landing taxes and embarkation and disembarkation and security fees at airports), Government action or exchange rate variation. If the surcharge would increase the cost of your holiday by 10% or more, you may cancel and receive a full refund (except insurance premiums). We will, in any event, absorb the first 2% of any increase. No surcharges will be made within 30 days of departure. As we have a very diverse range of products purchased at different times, we will inform you of the purchasing exchange rate if any surcharge is due to adverse currency fluctuation.

7. OUR RESPONSIBILITY TO YOU

We take care to ensure that all involved in the preparation and supply of your holiday maintain the highest standards.

(a) We will pay reasonable compensation (subject to (c) below) if the product supplied to you is not of the standard described or contracted for by you. This compensation will be limited (except in the case of death or injury) to no more than three times the holiday cost attributable to the complaint.

(b) If you suffer death or personal injury as a result of any part of your holiday contract, we will (subject to (c) below) accept responsibility and will pay compensation. We incorporate into this contract and claim to the benefit of any limitation of liability provided for in any international treaty or convention which governs any part of your holiday arrangements, including but not limited to, air, sea, and rail travel and hotel accommodation.

(c) Our liability to you does not apply if you or any member of your group is at fault; if the failure is the fault of someone else not connected with providing the services which form part of our holiday contract with you; the failure is due to any unusual or unexpected circumstances beyond our control, which we could not have avoided even if we had used all care possible, or the failure is due to any event which we or the supplier of any service could not help, expect or prevent.

(d) Any acceptance of liability is subject to you agreeing to assign to us your rights against any third party responsible for the events leading to your claim and to you affording us all necessary assistance in pursuing that claim.

8. YOUR RESPONSIBILITY TO US

(a) If you have any complaint or problem whilst on holiday you must inform us, our representatives or the supplier as soon as possible to give us the maximum opportunity to rectify it. It is unreasonable to take no action whilst on holiday and then write a letter of complaint on return. Any unresolved complaints must be notified to us in writing within 30 days of your return.

(b) It is your responsibility to ensure that all necessary passport, visa, vaccination and other health documents are in order.  We will provide you with a list of relevant requirements.

(c) It is your responsibility to arrange suitable personal travel insurance cover. We will provide you with details of a suitable policy.  If you decide not to take this, you must provide us with details of your own cover before departure. We reserve the right not to issue travel documents in the absence of this information.

9. SPECIAL REQUESTS

Whilst we will endeavor to comply with any special requests such as airline seating, diets, room requirements, we can only do so on a “goodwill” basis. As these are usually only provided at the discretion of the relevant supplier, we cannot guarantee availability and cannot be held responsible if they are not provided.

10. EXCURSIONS AND ACTIVITIES

We are only responsible for excursions and activities sold by us and which form part of your holiday contract.

11. JURISDICTION

This contract is governed by English Law and is subject to the exclusive jurisdiction of the courts of England and Wales.

©Sublime Travel Ltd
All rights reserved.

 

Passport & Visas

For passport and visa information please visit:
www.direct.gov.uk/passports and www.gov.uk/fco

Travel Advice

The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad.
For further information please visit www.gov.uk/fco.

Health Advice

For information on vaccinations please visit www.gov.uk/fcowww.nathnac.org, or seek advice from your General Practitioner or a specialist vaccination clinic.

Travel Insurance

We believe that it is essential to take out comprehensive travel insurance for your holiday and ask that you provide us with the details of your insurer, the policy number and the emergency contact details in order that we may assist you should you need it. Please check your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate and suitable for your particular needs.
Please speak to your travel agent or take advice from your preferred insurer.

Private Chauffeurs

If you would like to organise a private chauffeur please call us on 01753 653646

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