Wildman Wilderness Lodge

Amidst the lush wilderness of Australia’s breathtaking Top End, Wildman Wilderness Lodge offers an extraordinary wetlands safari experience, situated in the Mary River Wetlands area half way between Darwin and Kakadu National Park. Recently opened in April...

Qualia

qualia PL. (Kwah-lee-ah) ‘‘A collection of deep sensory experiences. qualia is a unique Australian expression of world-class luxury, situated on the secluded northern-most tip of Hamilton Island. This resort immerses guests in a relaxed atmosphere,...

Sal Salis Ningaloo Reef

Sal Salis Ningaloo Reef is an exclusive safari camp hidden in the white sand dunes of Western Australia’s Cape Range National Park. Nine spacious wilderness tents are just metres from the water’s edge and the world’s greatest fringing coastal coral reef....

The Richardson Hotel and Spa

The Richardson is a striking boutique hotel, designed by renowned London architect Sir Terry Farrell. Taking a holistic approach to the context and function of the design, the architect has created a structure that is grand and outstanding, yet...

BLUE Sydney

BLUE Sydney is perfectly located on the Wharf at Woolloomooloo, Sydney, and enjoys spectacular views of the Sydney Central Business and Shopping District, the harbour and Royal Botanical Gardens. A Condé Nast Traveler 2007 "Gold List" award winner, BLUE...

The Langham Sydney

Positioned in the heart of Sydney, close by The Rocks, The Langham is the ideal base from which to explore Australia's most vibrant city. The hotel enjoys a premium location close to Sydney's iconic Opera House and Harbour Bridge, and surrounded by...

Molori Great Barrier Reef

Molori Great Barrier Reef is located between the world's oldest rainforest and the Great Barrier Reef in tropical Port Douglas, Australia. The exquisitely designed five bedroom retreat is available in its entirety, allowing you to enjoy the services of the...

Palazzo Versace

Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, stunning day spa, state of the art gymnasium and event facilities that are designed to impress. Nestled between the...

Southern Ocean Lodge

Southern Ocean Lodge aims to provide an iconic accommodation experience on Kangaroo Island and is designed to be a sanctuary of comfort, style and personal intimacy, redefining the Australian standard. Located at Hanson Bay on the Island’s south west...

Lizard Island

Lizard Island is truly secluded from the rest of the world. The resort is the northernmost resort located on the Great Barrier Reef, with 24 powdery-white beaches and 40 luxurious suites. Enjoy secluded picnics on private beaches, five star cuisine and...

About Australia

As the world’s oldest continent, inhabited for more than 60,000 years by Aborigines, Australia remains unspoilt and full of adventure. Its biggest attraction is its natural beauty with landscapes varying from endless sun-baked horizons to dense tropical rainforest to chilly southern beaches. Scattered along the coasts, its cities blend a European enthusiasm for art and food with a laid-back love of sport and the outdoors. But, it is Australia’s sheer vastness that gives the country – and its diverse population – much of its character.

COMO The Treasury

COMO The Treasury

COMO The Treasury, located at the heart of Perth’s central business district, is one of Western Australia’s most eminent new hotels. Set within the city’s renowned ‘State Buildings’ – a city landmark used variously for over 100 years as a seat of...

read more
Sal Salis Ningaloo Reef

Sal Salis Ningaloo Reef

Sal Salis Ningaloo Reef is an exclusive safari camp hidden in the white sand dunes of Western Australia’s Cape Range National Park. Nine spacious wilderness tents are just metres from the water’s edge and the world’s greatest fringing coastal coral reef....

read more
Saffire

Saffire

Saffire connects with its environment to generate an authentic, enriching, rejuvenating and uplifting experience. Distinct in its design, exclusive in its features and set apart by its approach to tailored, one-on-one experiences and service, Saffire’s...

read more
Qualia

Qualia

qualia PL. (Kwah-lee-ah) ‘‘A collection of deep sensory experiences. qualia is a unique Australian expression of world-class luxury, situated on the secluded northern-most tip of Hamilton Island. This resort immerses guests in a relaxed atmosphere,...

read more
Wildman Wilderness Lodge

Wildman Wilderness Lodge

Amidst the lush wilderness of Australia’s breathtaking Top End, Wildman Wilderness Lodge offers an extraordinary wetlands safari experience, situated in the Mary River Wetlands area half way between Darwin and Kakadu National Park. Recently opened in April...

read more
Pumphouse Point

Pumphouse Point

It’s a rare find – intimate accommodation in the heart of World Heritage wilderness. Two gently transformed industrial buildings await, the Pumphouse and the Lakehouse. A place to side-step daily life and connect with others in some of the most spectacular...

read more
The Richardson Hotel and Spa

The Richardson Hotel and Spa

The Richardson is a striking boutique hotel, designed by renowned London architect Sir Terry Farrell. Taking a holistic approach to the context and function of the design, the architect has created a structure that is grand and outstanding, yet...

read more
Park Hyatt Sydney

Park Hyatt Sydney

The iconic Park Hyatt Sydney is now open after the largest and most comprehensive transformation in its 21 year history. Every aspect of the hotel has been dramatically transformed, setting a new benchmark in contemporary luxury. Architecturally designed...

read more
The Lyall Hotel

The Lyall Hotel

Capturing the essence of its chic address, The Lyall Hotel and Spa is Melbourne's only privately owned and operated 5 Star hotel offering grand hotel services and facilities on an intimate and personal scale. With 40 suites of contemporary oriental design,...

read more
Palazzo Versace

Palazzo Versace

Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, stunning day spa, state of the art gymnasium and event facilities that are designed to impress. Nestled between the...

read more
The Langham Sydney

The Langham Sydney

Positioned in the heart of Sydney, close by The Rocks, The Langham is the ideal base from which to explore Australia's most vibrant city. The hotel enjoys a premium location close to Sydney's iconic Opera House and Harbour Bridge, and surrounded by...

read more
One&Only Hayman Island

One&Only Hayman Island

Forming part of the Whitsundays, so named by Captain James Cook in 1770, One&Only Hayman Island offers a front-row seat to the Great Barrier Reef and a world of leisure and adventure. The Whitsundays have long been internationally recognised as one of...

read more
The Berkeley River Lodge

The Berkeley River Lodge

In one of the last true wilderness areas on Earth, between Timor Sea sunrises and Berkeley River sunsets, the ultimate Kimberley adventure and refined indulgence awaits. Only accessible by air or sea, getting to the Berkeley is half the adventure. Leave...

read more
Molori Great Barrier Reef

Molori Great Barrier Reef

Molori Great Barrier Reef is located between the world's oldest rainforest and the Great Barrier Reef in tropical Port Douglas, Australia. The exquisitely designed five bedroom retreat is available in its entirety, allowing you to enjoy the services of the...

read more
Longitude 131°

Longitude 131°

Longitude 131° is a transcendent experience of discovery, located in the spirited heart of Australia. Facing majestic Uluru, Longitude 131° commands spectacular views of the outback icon and World Heritage listed wilderness of Uluru-Kata Tjuta National...

read more
Lizard Island

Lizard Island

Lizard Island is truly secluded from the rest of the world. The resort is the northernmost resort located on the Great Barrier Reef, with 24 powdery-white beaches and 40 luxurious suites. Enjoy secluded picnics on private beaches, five star cuisine and...

read more
Gwinganna Lifestyle Retreat

Gwinganna Lifestyle Retreat

In a world of frenetic activity, Gwinganna Lifestyle Retreat stands apart as a destination to soothe your soul and inspire you to live a healthier life. Connect with supportive professionals who will teach you resilience in the modern world. Explore new...

read more
Emirates One&Only Wolgan Valley

Emirates One&Only Wolgan Valley

Emirates One&Only Wolgan Valley is Australia’s first luxury conservation-based resort. A scenic two and a half hour drive from Sydney, Wolgan Valley Resort & Spa is located on Australia’s Great Dividing Range between two national parks and borders...

read more
El Questro Homestead

El Questro Homestead

In the middle of almost 1 million acres of wilderness park and 100 kilometres from the nearest town, The Homestead is an exclusive oasis in the rugged Kimberley terrain. Perched on a cliff top with vistas of one of the prettiest locations on the...

read more
Capella Lodge

Capella Lodge

Lord Howe is a sub-tropical ‘treasure island’ lost in time, a natural sanctuary of rugged volcanic peaksand basalt outcrops, hidden valleys awash with rare plants in shades of emerald, cloud forests,opalescent sands and serene turquoise lagoons. The island...

read more
Southern Ocean Lodge

Southern Ocean Lodge

Southern Ocean Lodge aims to provide an iconic accommodation experience on Kangaroo Island and is designed to be a sanctuary of comfort, style and personal intimacy, redefining the Australian standard. Located at Hanson Bay on the Island’s south west...

read more
BLUE Sydney

BLUE Sydney

BLUE Sydney is perfectly located on the Wharf at Woolloomooloo, Sydney, and enjoys spectacular views of the Sydney Central Business and Shopping District, the harbour and Royal Botanical Gardens. A Condé Nast Traveler 2007 "Gold List" award winner, BLUE...

read more
Bedarra Island Resort

Bedarra Island Resort

Bedarra Island is an all-inclusive, private, tropical haven – Australia’s most unique resort, and the ultimate in barefoot luxury. Bedarra Island is a boutique island resort on the Great Barrier Reef in Queensland. The resort comprises just ten private...

read more
Bamurru Plains

Bamurru Plains

Bamurru Plains is located just to the west of Kakadu National Park on the Mary River floodplains. A profusion of bird and wildlife are on the doorstep of a unique bush camp that exudes ‘Wild Bush Luxury’ and brings a touch of style to a remote and...

read more
Byron at Byron

Byron at Byron

With its stylish design and architecture, the multi award winning Byron at Byron Resort and Spa is inspired by its pristine surroundings. Set within a stunning subtropical rainforest The Byron at Byron Resort provides an idyllic escape in a relaxed...

read more

OPENING HOURS
MON – FRI    9:00 AM – 5.30 PM 
SAT               10:00 AM – 1:00 PM 
SUN              CLOSED

CONTACTING SUBLIME HAS NEVER BEEN SO EASY.

TEL: 01753 653 646

10 + 4 =

Terms & Conditions

1. CONTRACT AND FINANCIAL PROTECTION

Your contract is with Sublime Travel Limited of 591 East Side Complex, Pinewood Studios, Iver, Bucks, SL0 0NH, referred to as “we” in this contract. Sublime Travel are holders of Civil Aviation Authority ATOL License No 9557, which will ensure that your money is refunded or you are repatriated in the unlikely event of our insolvency. A binding contract is only entered into when we issue a confirmation invoice after we have received your completed booking form and deposit. By signing the booking form and making a booking you accept that you have the authority to bind all members of your party to those terms and conditions. It is essential that you check the travel details on the confirmation invoice and inform us immediately of any errors.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

2. PAYMENT FOR YOUR HOLIDAY

A non-refundable deposit of £500 or 10% (whichever is greater) per person is required at the time of booking. We reserve the right to vary the deposit as appropriate. The balance is due 10 weeks prior to departure. If the booking is made less than 10 weeks before departure, the full amount is due on booking. If the balance is not paid on time, we shall cancel your booking and retain your deposit. Final travel documents will usually be sent out approximately 2 weeks before departure. All money paid to a travel agent will be held by the agent on our behalf. Payment must be in the currency of the invoice and you are responsible for bank charges.

3. INFORMATION

Whilst we make every effort to ensure that the information on our website is as accurate as possible and is updated on a regular basis, we reserve the right to make changes to the website and any information it contains. You will be informed of any material changes before booking. 

4. AMENDMENT AND CANCELLATION BY YOU

(A) AMENDMENT

We will do our best to assist you in altering your arrangements after booking but cannot guarantee this will be possible. If alterations can be made you will be responsible for all extra charges and costs and we will charge £50 per person administration fee, plus any applicable charges levied by our suppliers. We also reserve the right to treat any amendment less than 10 weeks prior to departure as a cancellation and apply the cancellation charges set out below. If you are prevented from taking your holiday for reasons beyond your control, you may transfer your booking to a person acceptable to us and who fulfils any conditions that may apply to the holiday. Any replacement accepted by us will be bound by this contract and will be jointly and severally responsible with you for payment. We reserve the right to charge an administration fee of £50 per person for such a transfer; in addition, airlines may also impose a re-booking fee.

(B) CANCELLATION

All cancellations must be made in writing by the person who made the booking and are effective on the day we receive it. As we incur substantial costs and losses on a cancellation, we will apply the following cancellation charges:

Number of days prior to departure

 

Cancellation charge* 

Up to 70 days

 

forfeit deposit

69 – 43 days

 

20%

42 – 22 days

 

40%

21 – 11 days

 

50%

10 – 4 days

 

75%

3 or less

 

100%

 

 

*Cancellation charge as percentage of total holiday price when cancellation notice received

**In the event that an airline or hotels cancellation policy is greater than ours, extra charges will be incurred

If we are able to recover any of our losses from our suppliers, we will refund those to you subject to a reasonable administration fee.

5. AMENDMENT AND CANCELLATION BY US

(A) AMENDMENTS

It is occasionally necessary for us to make changes to advertised products and services as described in Clause 3 and we reserve the right to make those changes. In exceptional circumstances we may have to modify your holiday after booking.  If the change is minor, we will do our best to notify you in advance but are not obliged to do so and no compensation is payable. If the change is material (for example, a change of flight time by more than 12 hours, change of destination or to a lower standard of accommodation), we will notify you as soon as practically possible and offer you the choice of (i) accepting alternative arrangements or (ii) arranging an alternative holiday with us or (iii) cancelling your holiday. Whichever option you choose we will pay you compensation unless the change has been caused by force majeure or low bookings as defined below.

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 0

 

£70

 

(B) CHANGES DURING THE HOLIDAY

If we are unable to provide a significant proportion of your holiday whilst you are away, suitable alternative arrangements will be made for you at no extra cost or, alternatively, you will be returned to your point of departure and given a pro-rata refund for any part of the holiday not received. This does not apply to minor changes in your accommodation, itinerary or transportation.

(C) CANCELLATION BY US

Whilst we hope we will never have to cancel your holiday, this does very occasionally happen and we reserve the right to do so. We will do our best to offer alternative arrangements of a comparable or better standard, together with a price refund if appropriate, or will give you a full and prompt refund. In addition we offer compensation on the following scale:

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 7

 

£70

6 – 0

 

£150

(D) FORCE MAJEURE

Compensation or refunds will not be payable in any cases where an amendment, change or cancellation is due to “force majeure”, being unusual or unforeseeable events or circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid. These include, but are not limited to, war, threat of war, riot, civil disturbance or strife, terrorist activity (actual or threatened), industrial disputes, technical or maintenance problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions, levels of water in rivers, closure of airports, changes of schedules or operational decisions of transport providers.

(E) LOW BOOKINGS

Compensation is not payable if a holiday or tour does not take place because a required minimum number of passengers to enable the holiday or tour to take place has not been reached and you were informed of that requirement at the time of booking.

6. PRICES

All prices advertised or quoted are subject to change, up or down, until the booking is concluded. After that, we will only increase the price in limited circumstances to reflect increases in transportation costs (including fuel and airfares), dues, taxes (including VAT), fees chargeable for services (including landing taxes and embarkation and disembarkation and security fees at airports), Government action or exchange rate variation. If the surcharge would increase the cost of your holiday by 10% or more, you may cancel and receive a full refund (except insurance premiums). We will, in any event, absorb the first 2% of any increase. No surcharges will be made within 30 days of departure. As we have a very diverse range of products purchased at different times, we will inform you of the purchasing exchange rate if any surcharge is due to adverse currency fluctuation.

7. OUR RESPONSIBILITY TO YOU

We take care to ensure that all involved in the preparation and supply of your holiday maintain the highest standards.

(a) We will pay reasonable compensation (subject to (c) below) if the product supplied to you is not of the standard described or contracted for by you. This compensation will be limited (except in the case of death or injury) to no more than three times the holiday cost attributable to the complaint.

(b) If you suffer death or personal injury as a result of any part of your holiday contract, we will (subject to (c) below) accept responsibility and will pay compensation. We incorporate into this contract and claim to the benefit of any limitation of liability provided for in any international treaty or convention which governs any part of your holiday arrangements, including but not limited to, air, sea, and rail travel and hotel accommodation.

(c) Our liability to you does not apply if you or any member of your group is at fault; if the failure is the fault of someone else not connected with providing the services which form part of our holiday contract with you; the failure is due to any unusual or unexpected circumstances beyond our control, which we could not have avoided even if we had used all care possible, or the failure is due to any event which we or the supplier of any service could not help, expect or prevent.

(d) Any acceptance of liability is subject to you agreeing to assign to us your rights against any third party responsible for the events leading to your claim and to you affording us all necessary assistance in pursuing that claim.

8. YOUR RESPONSIBILITY TO US

(a) If you have any complaint or problem whilst on holiday you must inform us, our representatives or the supplier as soon as possible to give us the maximum opportunity to rectify it. It is unreasonable to take no action whilst on holiday and then write a letter of complaint on return. Any unresolved complaints must be notified to us in writing within 30 days of your return.

(b) It is your responsibility to ensure that all necessary passport, visa, vaccination and other health documents are in order.  We will provide you with a list of relevant requirements.

(c) It is your responsibility to arrange suitable personal travel insurance cover. We will provide you with details of a suitable policy.  If you decide not to take this, you must provide us with details of your own cover before departure. We reserve the right not to issue travel documents in the absence of this information.

9. SPECIAL REQUESTS

Whilst we will endeavor to comply with any special requests such as airline seating, diets, room requirements, we can only do so on a “goodwill” basis. As these are usually only provided at the discretion of the relevant supplier, we cannot guarantee availability and cannot be held responsible if they are not provided.

10. EXCURSIONS AND ACTIVITIES

We are only responsible for excursions and activities sold by us and which form part of your holiday contract.

11. JURISDICTION

This contract is governed by English Law and is subject to the exclusive jurisdiction of the courts of England and Wales.

©Sublime Travel Ltd
All rights reserved.

 

Passport & Visas

For passport and visa information please visit:
www.direct.gov.uk/passports and www.gov.uk/fco

Travel Advice

The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad.
For further information please visit www.gov.uk/fco.

Health Advice

For information on vaccinations please visit www.gov.uk/fcowww.nathnac.org, or seek advice from your General Practitioner or a specialist vaccination clinic.

Travel Insurance

We believe that it is essential to take out comprehensive travel insurance for your holiday and ask that you provide us with the details of your insurer, the policy number and the emergency contact details in order that we may assist you should you need it. Please check your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate and suitable for your particular needs.
Please speak to your travel agent or take advice from your preferred insurer.

Private Chauffeurs

If you would like to organise a private chauffeur please call us on 01753 653646

Call Now ButtonCall Sublime