Hidden Valley Inn

Hidden Valley Inn is an intimate resort set inside a vast private reserve. Here, both nature and its visitors find sanctuary in the perfect habitat, a land where serenity, beauty and adventure harmonize. Located in the Mountain Pine Ridge area of the Cayo...

Naia Resort & Spa

Naïa Resort and Spa encompasses 19 acres of secluded beachfront and lush landscapes within the private 200-acre Cocoplum Communityof Placencia, Belize.?The resort and residential area extends along nearly one mile of beach, and then inland where 35...

Cayo Espanto

Discover your own private island at Cayo Espanto, Belize, where paradise and luxury come together as one. This five star, world class Belize resort is for the discriminating few who demand the best life has to offer. You are invited to spend enchanting...

El Secreto

El Secreto is a unique barefoot luxury resort surrounded by tropical beauty and bathed in the turquoise blue waters of the Caribbean. From its privileged and secluded location on North Ambergris Caye, you can lay back and admire the splendour of the Belize...

Blancaneaux Lodge

In the early 1980s, Francis Ford Coppola visited Belize, immediately fell in love with the location, and purchased the abandoned Blancaneaux Lodge. For more than a decade the resort was used as a family retreat before Francis opened his tropical paradise...

Turtle Inn Placencia

Turtle Inn is a true labor of love. Less than a year after Francis and Eleanor Coppola acquired this beachside refuge in 2001, it was swept out to sea by the forces of Hurricane Iris. Turning disaster into triumph, the Coppolas led a two-year reclamation...

Belcampo Belize

Set in the verdant hills above the Caribbean coast of southern Belize, Belcampo is a sanctuary from the everyday world. The definition of agritourism-chic: a Jungle Lodge, organic farm and a 12,000-acre nature reserve, Belcampo Belize offers the best in...

About Belize

Belize is situated on the eastern Caribbean coast of the Central American land corridor, and is south west of Cuba. Mexico and Guatemala form its borders from the north east to the south.

One of the most amazing sights in this Central American country must be the huge underwater sinkhole at Ambergris Caye on the Lighthouse Reef– The Great Blue Hole – a natural phenomena at 407ft deep and 984ft across. Deep diving is very popular here to ‘shark watch’ in the crystal-clear waters and to investigate the underwater stalactites in the many caves. For those not qualified to do deep diving, snorkelling is a good way to catch some of the intense atmosphere the blue waters purvey.

Belize is also home to the second longest coral reef in the world, the Belize Barrier Reef, and is made up of some 450 cayes (small islands). This presents excellent opportunities for scuba diving, snorkelling, fishing and a multitude of other water sports.

Inland, there are Mayan ruins at Caracol and Xunantunich amongst many others. These have been partially restored, but there are many other sites hidden away in the deep jungle that are untouched. As well as the ruins, there is a huge cave system containing the second largest underground chamber in the world at well over ¼ mile long. Some of the caves can be accessed by swimming into them, but for those who like to keep dry, there are many to walk down into.

A trip to some of the wildlife reserves is a definite for the nature lovers, as Belize supports an astonishing array of flora and fauna in the shape of orchids, dazzling displays of brilliantly coloured flowers draped over the tree canopies, and cashew, guava and mahogany trees. Animals range from ocelots and jaguars to tapirs and manatees, all in settings guaranteed to impress every visitor.

Turtle Inn Placencia

Turtle Inn Placencia

Turtle Inn is a true labor of love. Less than a year after Francis and Eleanor Coppola acquired this beachside refuge in 2001, it was swept out to sea by the forces of Hurricane Iris. Turning disaster into triumph, the Coppolas led a two-year reclamation...

read more
Naia Resort & Spa

Naia Resort & Spa

Naïa Resort and Spa encompasses 19 acres of secluded beachfront and lush landscapes within the private 200-acre Cocoplum Communityof Placencia, Belize.?The resort and residential area extends along nearly one mile of beach, and then inland where 35...

read more
Belcampo Belize

Belcampo Belize

Set in the verdant hills above the Caribbean coast of southern Belize, Belcampo is a sanctuary from the everyday world. The definition of agritourism-chic: a Jungle Lodge, organic farm and a 12,000-acre nature reserve, Belcampo Belize offers the best in...

read more
Blancaneaux Lodge

Blancaneaux Lodge

In the early 1980s, Francis Ford Coppola visited Belize, immediately fell in love with the location, and purchased the abandoned Blancaneaux Lodge. For more than a decade the resort was used as a family retreat before Francis opened his tropical paradise...

read more
Cayo Espanto

Cayo Espanto

Discover your own private island at Cayo Espanto, Belize, where paradise and luxury come together as one. This five star, world class Belize resort is for the discriminating few who demand the best life has to offer. You are invited to spend enchanting...

read more
El Secreto

El Secreto

El Secreto is a unique barefoot luxury resort surrounded by tropical beauty and bathed in the turquoise blue waters of the Caribbean. From its privileged and secluded location on North Ambergris Caye, you can lay back and admire the splendour of the Belize...

read more
Hidden Valley Inn

Hidden Valley Inn

Hidden Valley Inn is an intimate resort set inside a vast private reserve. Here, both nature and its visitors find sanctuary in the perfect habitat, a land where serenity, beauty and adventure harmonize. Located in the Mountain Pine Ridge area of the Cayo...

read more

OPENING HOURS
MON – FRI    9:00 AM – 5.30 PM 
SAT               10:00 AM – 1:00 PM 
SUN              CLOSED

CONTACTING SUBLIME HAS NEVER BEEN SO EASY.

TEL: 01753 653 646

12 + 11 =

Terms & Conditions

1. CONTRACT AND FINANCIAL PROTECTION

Your contract is with Sublime Travel Limited of 591 East Side Complex, Pinewood Studios, Iver, Bucks, SL0 0NH, referred to as “we” in this contract. Sublime Travel are holders of Civil Aviation Authority ATOL License No 9557, which will ensure that your money is refunded or you are repatriated in the unlikely event of our insolvency. A binding contract is only entered into when we issue a confirmation invoice after we have received your completed booking form and deposit. By signing the booking form and making a booking you accept that you have the authority to bind all members of your party to those terms and conditions. It is essential that you check the travel details on the confirmation invoice and inform us immediately of any errors.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

2. PAYMENT FOR YOUR HOLIDAY

A non-refundable deposit of £500 or 10% (whichever is greater) per person is required at the time of booking. We reserve the right to vary the deposit as appropriate. The balance is due 10 weeks prior to departure. If the booking is made less than 10 weeks before departure, the full amount is due on booking. If the balance is not paid on time, we shall cancel your booking and retain your deposit. Final travel documents will usually be sent out approximately 2 weeks before departure. All money paid to a travel agent will be held by the agent on our behalf. Payment must be in the currency of the invoice and you are responsible for bank charges.

3. INFORMATION

Whilst we make every effort to ensure that the information on our website is as accurate as possible and is updated on a regular basis, we reserve the right to make changes to the website and any information it contains. You will be informed of any material changes before booking. 

4. AMENDMENT AND CANCELLATION BY YOU

(A) AMENDMENT

We will do our best to assist you in altering your arrangements after booking but cannot guarantee this will be possible. If alterations can be made you will be responsible for all extra charges and costs and we will charge £50 per person administration fee, plus any applicable charges levied by our suppliers. We also reserve the right to treat any amendment less than 10 weeks prior to departure as a cancellation and apply the cancellation charges set out below. If you are prevented from taking your holiday for reasons beyond your control, you may transfer your booking to a person acceptable to us and who fulfils any conditions that may apply to the holiday. Any replacement accepted by us will be bound by this contract and will be jointly and severally responsible with you for payment. We reserve the right to charge an administration fee of £50 per person for such a transfer; in addition, airlines may also impose a re-booking fee.

(B) CANCELLATION

All cancellations must be made in writing by the person who made the booking and are effective on the day we receive it. As we incur substantial costs and losses on a cancellation, we will apply the following cancellation charges:

Number of days prior to departure

 

Cancellation charge* 

Up to 70 days

 

forfeit deposit

69 – 43 days

 

20%

42 – 22 days

 

40%

21 – 11 days

 

50%

10 – 4 days

 

75%

3 or less

 

100%

 

 

*Cancellation charge as percentage of total holiday price when cancellation notice received

**In the event that an airline or hotels cancellation policy is greater than ours, extra charges will be incurred

If we are able to recover any of our losses from our suppliers, we will refund those to you subject to a reasonable administration fee.

5. AMENDMENT AND CANCELLATION BY US

(A) AMENDMENTS

It is occasionally necessary for us to make changes to advertised products and services as described in Clause 3 and we reserve the right to make those changes. In exceptional circumstances we may have to modify your holiday after booking.  If the change is minor, we will do our best to notify you in advance but are not obliged to do so and no compensation is payable. If the change is material (for example, a change of flight time by more than 12 hours, change of destination or to a lower standard of accommodation), we will notify you as soon as practically possible and offer you the choice of (i) accepting alternative arrangements or (ii) arranging an alternative holiday with us or (iii) cancelling your holiday. Whichever option you choose we will pay you compensation unless the change has been caused by force majeure or low bookings as defined below.

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 0

 

£70

 

(B) CHANGES DURING THE HOLIDAY

If we are unable to provide a significant proportion of your holiday whilst you are away, suitable alternative arrangements will be made for you at no extra cost or, alternatively, you will be returned to your point of departure and given a pro-rata refund for any part of the holiday not received. This does not apply to minor changes in your accommodation, itinerary or transportation.

(C) CANCELLATION BY US

Whilst we hope we will never have to cancel your holiday, this does very occasionally happen and we reserve the right to do so. We will do our best to offer alternative arrangements of a comparable or better standard, together with a price refund if appropriate, or will give you a full and prompt refund. In addition we offer compensation on the following scale:

Days before departure

 

Compensation per person

43

 

Nil

42 – 29

 

£40

28 – 15

 

£50

14 – 7

 

£70

6 – 0

 

£150

(D) FORCE MAJEURE

Compensation or refunds will not be payable in any cases where an amendment, change or cancellation is due to “force majeure”, being unusual or unforeseeable events or circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid. These include, but are not limited to, war, threat of war, riot, civil disturbance or strife, terrorist activity (actual or threatened), industrial disputes, technical or maintenance problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions, levels of water in rivers, closure of airports, changes of schedules or operational decisions of transport providers.

(E) LOW BOOKINGS

Compensation is not payable if a holiday or tour does not take place because a required minimum number of passengers to enable the holiday or tour to take place has not been reached and you were informed of that requirement at the time of booking.

6. PRICES

All prices advertised or quoted are subject to change, up or down, until the booking is concluded. After that, we will only increase the price in limited circumstances to reflect increases in transportation costs (including fuel and airfares), dues, taxes (including VAT), fees chargeable for services (including landing taxes and embarkation and disembarkation and security fees at airports), Government action or exchange rate variation. If the surcharge would increase the cost of your holiday by 10% or more, you may cancel and receive a full refund (except insurance premiums). We will, in any event, absorb the first 2% of any increase. No surcharges will be made within 30 days of departure. As we have a very diverse range of products purchased at different times, we will inform you of the purchasing exchange rate if any surcharge is due to adverse currency fluctuation.

7. OUR RESPONSIBILITY TO YOU

We take care to ensure that all involved in the preparation and supply of your holiday maintain the highest standards.

(a) We will pay reasonable compensation (subject to (c) below) if the product supplied to you is not of the standard described or contracted for by you. This compensation will be limited (except in the case of death or injury) to no more than three times the holiday cost attributable to the complaint.

(b) If you suffer death or personal injury as a result of any part of your holiday contract, we will (subject to (c) below) accept responsibility and will pay compensation. We incorporate into this contract and claim to the benefit of any limitation of liability provided for in any international treaty or convention which governs any part of your holiday arrangements, including but not limited to, air, sea, and rail travel and hotel accommodation.

(c) Our liability to you does not apply if you or any member of your group is at fault; if the failure is the fault of someone else not connected with providing the services which form part of our holiday contract with you; the failure is due to any unusual or unexpected circumstances beyond our control, which we could not have avoided even if we had used all care possible, or the failure is due to any event which we or the supplier of any service could not help, expect or prevent.

(d) Any acceptance of liability is subject to you agreeing to assign to us your rights against any third party responsible for the events leading to your claim and to you affording us all necessary assistance in pursuing that claim.

8. YOUR RESPONSIBILITY TO US

(a) If you have any complaint or problem whilst on holiday you must inform us, our representatives or the supplier as soon as possible to give us the maximum opportunity to rectify it. It is unreasonable to take no action whilst on holiday and then write a letter of complaint on return. Any unresolved complaints must be notified to us in writing within 30 days of your return.

(b) It is your responsibility to ensure that all necessary passport, visa, vaccination and other health documents are in order.  We will provide you with a list of relevant requirements.

(c) It is your responsibility to arrange suitable personal travel insurance cover. We will provide you with details of a suitable policy.  If you decide not to take this, you must provide us with details of your own cover before departure. We reserve the right not to issue travel documents in the absence of this information.

9. SPECIAL REQUESTS

Whilst we will endeavor to comply with any special requests such as airline seating, diets, room requirements, we can only do so on a “goodwill” basis. As these are usually only provided at the discretion of the relevant supplier, we cannot guarantee availability and cannot be held responsible if they are not provided.

10. EXCURSIONS AND ACTIVITIES

We are only responsible for excursions and activities sold by us and which form part of your holiday contract.

11. JURISDICTION

This contract is governed by English Law and is subject to the exclusive jurisdiction of the courts of England and Wales.

©Sublime Travel Ltd
All rights reserved.

 

Passport & Visas

For passport and visa information please visit:
www.direct.gov.uk/passports and www.gov.uk/fco

Travel Advice

The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad.
For further information please visit www.gov.uk/fco.

Health Advice

For information on vaccinations please visit www.gov.uk/fcowww.nathnac.org, or seek advice from your General Practitioner or a specialist vaccination clinic.

Travel Insurance

We believe that it is essential to take out comprehensive travel insurance for your holiday and ask that you provide us with the details of your insurer, the policy number and the emergency contact details in order that we may assist you should you need it. Please check your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate and suitable for your particular needs.
Please speak to your travel agent or take advice from your preferred insurer.

Private Chauffeurs

If you would like to organise a private chauffeur please call us on 01753 653646

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